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ONLINE vs Connector data difference

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ONLINE vs Connector data difference - 22.Sep.2008 9:27:37 AM   
spond

 

Posts: 31
Joined: 5.Sep.2008
Status: offline 		I am haveing a strange thing happen now.  My ontlook connector is now working fine, and emails show up there within a couple min of them hitting my in box.. the folder strucure is there and all appears to be OK at the moment..

The problem is with the online service.. when I use the online service, I can only see email from the 11 (of this month) back..
My connector is right up to date, but my online has not shown a current email for 11 days??

This is only my box right now as I am still working through all the testing phase..

I have rebuilt the indexes 2X.. I have deleted the Umpolling file for my box. 

When I perform a search, all eamils can be found.. even 2-3 min old.. so it is looking at the same databse...

Where do I go next? or what do I look at.
Post #: 1
RE: ONLINE vs Connector data difference - 22.Sep.2008 9:39:21 AM   
Michael Alexieff

 

Posts: 80
Joined: 8.Sep.2008
Status: offline 		Where in the interface are you seeing this? Which section?

_____________________________

Regards,
Michael Alexieff - Technical Support Representative
GFI Software - www.gfi.com

(in reply to spond)
Post #: 2
RE: ONLINE vs Connector data difference - 22.Sep.2008 9:43:52 AM   
spond

 

Posts: 31
Joined: 5.Sep.2008
Status: offline 		this happens in my web interface..

http://fileserver:81/mailarchiver/main.aspx

in outlook the connector/sync'r is up to date

(in reply to Michael Alexieff)
Post #: 3
RE: ONLINE vs Connector data difference - 22.Sep.2008 9:44:44 AM   
Michael Alexieff

 

Posts: 80
Joined: 8.Sep.2008
Status: offline 		Are you going to Browse or Mailboxes under Conversations?

_____________________________

Regards,
Michael Alexieff - Technical Support Representative
GFI Software - www.gfi.com

(in reply to spond)
Post #: 4
RE: ONLINE vs Connector data difference - 22.Sep.2008 9:59:41 AM   
spond

 

Posts: 31
Joined: 5.Sep.2008
Status: offline 		This is under mailboxes.. (that was my first click through the browse)
All the emails show current in the browse section.. the "mailboxes" are the issue

(in reply to Michael Alexieff)
Post #: 5
RE: ONLINE vs Connector data difference - 24.Sep.2008 12:15:57 PM   
spond

 

Posts: 31
Joined: 5.Sep.2008
Status: offline 		Anything Michael..

I have just checked my other user..

His outlook client is not showing any emails in the synced folder structure.. but it did re-create the folder structure.. ( he has current emails that should be showing)

His online (web access) folder structure is correct, and his emails show there correctlly as well..

So I have two different problems.. both centered around the client and the "syncing" and the web version...

(in reply to spond)
Post #: 6
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