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No external Mails archived with Outlook-clients using pop3/smtp

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No external Mails archived with Outlook-clients using p... - 16.Jun.2009 8:40:35 AM   
eyeti

 

Posts: 2
Joined: 16.Jun.2009
Status: offline 		GFI MailArchiver 6.0 Build 20090205
Windows SBS 2003 with Exchange 2003 SP2

Only internal (inside the local domain) Mails are being archived, neither incoming nor outgoing Mails.

I am in fact able to archive all external mails by hand, using the GFI PST-Exchange Export tool and connecting to every user's Exchange mailbox.

The Outlook users receive and send their mails directly to an outside pop3/smtp-server and they are saved in their Exchange-Usermailbox (so Exchange is currently only used as Mailbox Store).

Is Mailarchiver (respectively Microsoft Exchange Journaling) able to automatically archive  such messages as well?
Or do I have to configure my Exchange server to receive and send all messages and all Outlook-configurations to only use Exchange (no own POP3/SMTP-Setings)?
Post #: 1
RE: No external Mails archived with Outlook-clients usi... - 17.Jun.2009 2:29:23 AM   
mherberg

 

Posts: 66
Joined: 19.May2009
Status: offline 		eyeti,

Emails will need to go over your Exchange Server in order for the journaling function to do it's job. Messages sent and received directly via SMTP/POP3 to an external provider will be captured by this function and are therefore not archived as well.

In conclusion I'm afraid you'll need to change your setup a bit in order for MailArchiver to archive all emails.

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Matthias

GFI Software
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(in reply to eyeti)
Post #: 2
RE: No external Mails archived with Outlook-clients usi... - 20.Jun.2009 3:34:52 AM   
eyeti

 

Posts: 2
Joined: 16.Jun.2009
Status: offline 		Thank you for your information, mherberg!
Will Mail archiving work with Microsoft POP3-Connector for SBS2003, or some third-party POP3-Connector? Or do I have to configure Exchange to receive it's mails by SMTP?

(in reply to eyeti)
Post #: 3
RE: No external Mails archived with Outlook-clients usi... - 26.Jun.2009 3:23:14 AM   
mherberg

 

Posts: 66
Joined: 19.May2009
Status: offline 		eyeti,

It is possible to integrate a third party POP3 application which downloads all messages and passes them on to your exchange server. The exchange server will then store a copy of the received mails via journaling in a seperate mailbox and MailArchiver will pick them up.

_____________________________

Matthias

GFI Software
Blog-Twitter-YouTube-Facebook

(in reply to eyeti)
Post #: 4
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