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No Email Alerts

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No Email Alerts - 13.Jun.2008 3:30:34 PM   
sweber

 

Posts: 4
Joined: 24.Oct.2007
Status: offline 		After rebooting the server and not changing anything, the alerts are not being sent.
However if I go into the configuration and send a test email, that does work..

Any ideas, thoughts?

Thanks
Post #: 1
RE: No Email Alerts - 16.Jun.2008 9:16:23 AM   
DrewE

 

Posts: 436
Joined: 28.Apr.2008
From: Cary, NC
Status: offline 		Sweber,

Please try opening the Activity Monitor (Start -> Programs -> GFI Network Server Monitor -> GFI NSM7 Activity Monitor.  Look at the Engine Status tab.  You may seem some errors being generated when the e-mail alerts are being sent.  These errors should be a starting point and determining what is wrong. 

You may need to cause a check to fail in order to better troubleshoot this issue.  The easiest test to try is the 'disk space check.'  You can set the parameters to check every 5 seconds, and fail if the drive contains less than 2,000GB free.

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to sweber)
Post #: 2
RE: No Email Alerts - 16.Jun.2008 9:25:07 AM   
sweber

 

Posts: 4
Joined: 24.Oct.2007
Status: offline 		I don't see anything that would pertain to an issue with email.

If you do a test email in the options set up it works.

I have 2 failed monitors right now that are supposed to email/update every 10 min and still nothing.

(in reply to DrewE)
Post #: 3
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