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New Build? - 24.Oct.2007 2:33:59 PM

nhbill

Posts: 126
Joined: 21.Mar.2006
Status: offline

Will there be a newer stable build anytime soon?
My NSM keep freezing on me when I initiate a manual test monitor and also I notice that NSM would crap out after a a fews weeks of trouble free monitoring. I've tried reinstalling NSM but the problem only shows up after a few weeks of running without any problems.
Memory Leak?????

Is anyone else experiencing this problem?

Post #: 1

RE: New Build? - 25.Oct.2007 6:53:25 AM

Mark Busuttil

Posts: 4836
Joined: 16.Oct.2005
Status: offline

Can you please ensure that no Anti Virus Scanner is running?

Which Service is failing within GFI Network Server Monitor? Is this the Engine or Attendant Service?

Thank you!

_____________________________

Regards,
Mark Busuttil

GFI Software Ltd - www.gfi.com
Messaging, Content Security & Network Security Software
GFI: MailEssentials - MailSecurity - MailArchiver - FAXmaker - LANguard � WebMonitor

(in reply to nhbill)

Post #: 2

RE: New Build? - 25.Oct.2007 10:30:34 AM

nhbill

Posts: 126
Joined: 21.Mar.2006
Status: offline

There is not anitvirus running on any of our server.
Checks that fail are usually the monitoring "services" check. To be honest with you its sporadic. It doesn't not show up until a few weeks.
The server main purpose is for monitoring and alerts pretty much there isn't a significant load on the server.
After a reboot of the server the monitor is back to normal, maybe the longest I think is about 2-3 weeks before it craps out again.

-thanks

(in reply to Mark Busuttil)

Post #: 3

RE: New Build? - 26.Oct.2007 11:38:18 AM

nhbill

Posts: 126
Joined: 21.Mar.2006
Status: offline

Great all my monitor that worked fine yesterday all crapped out and its only been like 5 days of run time.
This really sucks...

(in reply to nhbill)

Post #: 4

RE: New Build? - 1.Nov.2007 4:56:46 AM

Mark Busuttil

Posts: 4836
Joined: 16.Oct.2005
Status: offline

This issue is currently being handled by e-mail support. The reference number(s) used are:

CAS-37810 - nhbill

NOTE: We have sent you an email on the address that you have registered over the forums with.

Should you require any updates or further information, kindly contact us using the support form at the following link:

http://support.gfi.com/supportrequestform.asp

_____________________________

Regards,
Mark Busuttil

GFI Software Ltd - www.gfi.com
Messaging, Content Security & Network Security Software
GFI: MailEssentials - MailSecurity - MailArchiver - FAXmaker - LANguard � WebMonitor

(in reply to nhbill)

Post #: 5

RE: New Build? - 1.Nov.2007 10:40:14 AM

nhbill

Posts: 126
Joined: 21.Mar.2006
Status: offline

thanks

(in reply to Mark Busuttil)

Post #: 6

RE: New Build? - 6.Nov.2007 10:51:18 AM

nhbill

Posts: 126
Joined: 21.Mar.2006
Status: offline

uploaded debug files...