Missing transmission reports

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Missing transmission reports - 25.Aug.2009 5:53:57 AM

sindby

Posts: 4
Joined: 5.May2009
Status: offline

Hi,
I have GFI Faxmaker version 14 installed on a Windows 2000 Server, and Exchange 2007 on a Windows 2008 Server.
I mainly uses the Text API to send faxes with, and that works... no problem.
But, I do not get any transmission reports to the users mailbox what so ever.... In the confuguration windows, I have set up Email2FaxGateway, and I have tested it with the built in test command, and everything seems to work, I get the test email.
But I do not get any transmissions reports.... ? Which for me is very strange.... I'm out of ideas now, so I hope you can help me here... :-)

I look forward to hear from you experts...

Jesper
Denmark

Post #: 1

RE: Missing transmission reports - 25.Aug.2009 9:20:31 AM

mss

Posts: 286
Joined: 5.Aug.2004
Status: offline

Hi,

For faxes sent via TextAPI to generate a transmission report into a user's mailbox you should specify "::from=<user_email_address>" in the text files you are submitting.

Regards,

Max Sushchenko
GFI Software Ltd - www.gfi.com

(in reply to sindby)

Post #: 2

RE: Missing transmission reports - 25.Aug.2009 11:26:45 AM

sindby

Posts: 4
Joined: 5.May2009
Status: offline

Thanks for the Quick answer...I have the from option in the text file, but with the user name,which worked in earlier editions.
Is this a change in version 14 ? I used to ude ver 10.

Jesper

(in reply to mss)

Post #: 3

RE: Missing transmission reports - 26.Aug.2009 3:00:08 AM

sindby

Posts: 4
Joined: 5.May2009
Status: offline

I have now tried to change the options to an email adress instead of a user name.

From this:
::from=Jesper Andersen

To this:
::from=ja@sindby.dk

But, still I don't get any transmission report.... every fax is faxed okay.

Is there any one who can help me here ?
I'm using version 14.3 build 20090303 - I will try to upgrade to last build.

(in reply to sindby)

Post #: 4