Mailsecurity and event IDs
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Mailsecurity and event IDs - 28.Apr.2008 2:15:27 PM
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techguy
Posts: 88
Joined: 7.Mar.2005
Status: offline
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We've been seeing these event IDs related to mailsecurity on our exchange 2007 SP1.
Server Spec:
Windows 2003 SP2
Exchange 2007 SP1
GFI MailSecurity
Event Type: Warning
Event Source: MSExchange Extensibility
Event Category: MExRuntime
Event ID: 1050
Date: 4/28/2008
Time: 1:30:27 PM
User: N/A
Computer: Mailserver1
Description:
The execution time of agent 'GfiAvRoutingAgent' exceeded 300000 (milliseconds) while handling event 'OnSubmittedMessage'. This is an unusual amount of time for an agent to process a single event. However, Transport will continue processing this message.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: MSExchangeIS
Event Category: Virus Scanning
Event ID: 9874
Date: 4/28/2008
Time: 10:41:52 AM
User: N/A
Computer: Mailserver1
Description:
Unexpected error 0x8004010f occurred in "EcProcessVirusScanQueueItem" during virus scanning.
Mailbox Database: /o=ExchangeSite /ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=Mailserver1/cn=Microsoft Private MDB
Folder ID: 5-33C5
Message ID: 1-325E91F864
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I see a lot of Event ID 9874. When I reboot the server, it takes at least two minutes to get to the log on box. If I uninstall the Mailsecurity, I don't have these problems.
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RE: Mailsecurity and event IDs - 29.Apr.2008 9:44:15 AM
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John Letourneau
Posts: 923
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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techguy,
Do you have any other antivirus/antispam software configured on this server? There is a known issue with Microsoft Forefront that can cause the Event ID above.
_____________________________
Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com
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RE: Mailsecurity and event IDs - 29.Apr.2008 12:03:44 PM
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techguy
Posts: 88
Joined: 7.Mar.2005
Status: offline
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Why would I use any other exchange or file level anti-virus program when I installed the best and the greatest GFI mailsecurity? No, I don't have any anti-virus program other than GFI Mailsecurity.
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RE: Mailsecurity and event IDs - 29.Apr.2008 12:57:56 PM
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John Letourneau
Posts: 923
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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techguy,
While GFI MailSecurity does scan email and the information store it does not perform file level scans on that server. That is why I was curious about this.
I would recommend contacting support directly with this issue. Issues like this are normally one of a kind and not something that is general enough to troubleshoot on a forum. Please visit the following link and create a support request: http://support.gfi.com/supportrequestform.asp
_____________________________
Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com
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