ptholen
Posts: 7
Joined: 1.Nov.2007
Status: offline
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Sometimes GFI will stop letting mail send out or in. After I restart the GFI services mail works correctlyn agian.
It is running on server2003 with exchange 2007. According to the message logs in exchange the outgoing messages fail when they get to the GfiAsRtRoutedAgent.
It seems I have the same problem as:
http://forums.gfi.com/m_900762803/mpage_1/key_GfiAsRtRoutedAgent%2cFAIL/tm.htm#900762803 and
http://forums.gfi.com/m_900758850/mpage_1/key_GfiAsRtRoutedAgent%2cFAIL/tm.htm#900758949.
Unfortunally there is no solution supplied with the thread. I found this solution in a MS Forum but didn't wanted to take this action without approval of GFI:
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2737971&SiteID=17 (it's the same question as the second GFI link mentioned above)
If i check the GfiAsRtRoutedAgent log i see:
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","Property bag created"
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","ALK property not found"
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","recipient cnt: 4"
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","recipients: [SMTP:dummy@internaldomain.nl];[SMTP:dummy@internaldomain.nl];[SMTP:dummy@internaldomain.nl];[SMTP:dummy@externaldomain.nl];"
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","Property bag persisted to IStream"
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","calling scan engine"
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","ItemSourceContext::processItem"
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","ItemSourceContext::processItem,getScanEngine...ok"
2008-09-11,08:02:29,239,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","ItemSourceContext::processItem,Scanning..."
2008-09-11,08:02:29,692,1,"#000015BC","#0000001A","error ","GfiAsRtRoutedAgent","error Scanning...FAILED 8000FFFF"
2008-09-11,08:02:29,692,1,"#000015BC","#0000001A","error ","GfiAsRtRoutedAgent","error: Failed to scan mail: 8000FFFF"
2008-09-11,08:02:40,427,1,"#000015BC","#0000001A","info ","GfiAsRtRoutedAgent","GfiAsRtRoutedAgentFactory::CreateAgent()"
I cannot post the messages of the mta.gfi_log.txt and mta.gfi_log.bak because they are full with new mails.
Does anyone knows what the problem is?
Kind regards,
Patrick Tholen
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