Mail Essentials and Mail Archiver
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Mail Essentials and Mail Archiver - 1.Oct.2008 10:36:51 AM
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newfood
Posts: 40
Joined: 24.Aug.2007
Status: offline
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What is the best way to ensure my emails sent to the journaling mailbox always make it through the ME SPAM filters. I am avoiding white listing the journal@mydomainsasecret.shh as it fills up the white list log file. Is there a way to set ME to always ignore emails sent to that address (without white listing) or is white listing the preferred method?
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RE: Mail Essentials and Mail Archiver - 2.Oct.2008 4:58:03 PM
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John Letourneau
Posts: 1089
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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newfood,
The journaling action takes place after GFI MailEssentials scans the message. These messages are journaled once the message hits the Exchange server which is after GFI MailEssentials is done with the mail.
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: Mail Essentials and Mail Archiver - 2.Oct.2008 5:24:29 PM
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newfood
Posts: 40
Joined: 24.Aug.2007
Status: offline
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Thanks for the response John.
I occasionally get journal messages caught by some of GFI ME spam filters (most are set to redirect the messages to a folder). If I have read your response correctly, this should not happen if I have MA set up correctly?
Excerpt from log file:
"09/24/08 13:15:55","Anti-Spam Keyword Checking","one.user@mydomain.com","journal@mydomain.com","FW: 080800SunWest08-09-16.pdf","Moved to E:\SPAM\KEYWORD\one.user@mydomain.com_journal@mydomain.com_FW_ 080800SunWest08-09-16.pdf_1188F48B.eml","Found word(s) % discount in the Text body"
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RE: Mail Essentials and Mail Archiver - 2.Oct.2008 8:07:06 PM
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John Letourneau
Posts: 1089
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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newfood,
This looks like an external message was sent from one of your users directly to the journal mailbox. This is not a typical journal action. If you look at the message itself is this a legitimate message or is a spoofed spam message?
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: Mail Essentials and Mail Archiver - 3.Oct.2008 10:20:11 AM
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newfood
Posts: 40
Joined: 24.Aug.2007
Status: offline
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I have two exchange servers. One front end (cgmail) and one back end (skmail). When I originally set up journaling, I set it up on my main mail server (cgmail), which has journaling set for all mail stores on the front end, and the back end servers.
journal@mydomainisasecret.shh Manager
BrandonUsers
13AUsers
TorontoUsers
Mailbox Store (SKMAIL) Local server
I suspect these messages are because the users are on the skamil store. I had setup my skmail to use the same journaling mailbox as cgmail. I'm going to go through and re-read the manual, but should I have a different journaling mailbox for each server?
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