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MTA Monitor:Error uploading report.Mail moved to udeliverable folder..

 
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MTA Monitor:Error uploading report.Mail moved to udeliv... - 21.Nov.2007 3:25:35 AM   
mateo

 

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Joined: 18.Oct.2007
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MTA Monitor:Error uploading report.Mail moved to undeliverable folder.Make sure that you have set the Email2Fax Gateway mail server settings correctly.
Nobody is receiving report nor faxes.
We´re using faxmaker during 10 months without this problem.
I have changed nothing.
I'm using a ISP mail server, I tried changing settings to a different ISP and I got the same error.
I run FaxMaker Configuration Wizard and I receive the test message...

What´s happening?

< Message edited by mateo -- 21.Nov.2007 3:59:19 AM >
Post #: 1
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 23.Nov.2007 3:43:42 AM   
Patrizia

 

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline
mateo,

What is the version of GFI FAXmaker you are using?

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Patrizia Caruana
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software

(in reply to mateo)
Post #: 2
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 23.Nov.2007 4:07:40 AM   
mateo

 

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Joined: 18.Oct.2007
Status: offline
Hi Patrizia.
Faxmaker 12, build 20070131

(in reply to Patrizia)
Post #: 3
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 23.Nov.2007 4:32:56 AM   
Patrizia

 

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline
Mateo,

Download and install the following patch: ftp://ftp.gfisoftware.com/patches/FM12/20070131/FM12_PATCH_20070404_01.zip

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Patrizia Caruana
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software

(in reply to mateo)
Post #: 4
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 23.Nov.2007 4:43:04 AM   
mateo

 

Posts: 9
Joined: 18.Oct.2007
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Patrizia I´ve just installed the patch and the problem remains. 

(in reply to Patrizia)
Post #: 5
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 26.Nov.2007 11:24:28 AM   
Mark Busuttil

 

Posts: 4833
Joined: 16.Oct.2005
Status: offline
Hi,

Is FaxMaker installed on the same machine as your Exchange Server?

Can you please perform a telnet test as follows from your Fax Server:

a) From command prompt type 'telnet' followed by Enter
b) Type 'set local_echo' followed by Enter
c) Type 'open <mail server> 25' followed by Enter
d) Type 'helo' followed by Enter
e) Type 'mail from: <sender@domain.com>' followed by Enter
f) Type 'rcpt to: <recipient@domain.com> followed by Enter
g) Type 'data' followed by Enter
h) Type 'Subject: This is a test e-mail' followed by Enter
i) Type This is a test e-mail followed by Enter
k) Type '.' followed by Enter

Thanks!

_____________________________

Regards,
Mark Busuttil - support@gfi.com

GFI Software Ltd - www.gfi.com
Messaging, Content Security & Network Security Software
GFI: MailEssentials - MailSecurity - MailArchiver - FAXmaker - LANguard – WebMonitor

(in reply to mateo)
Post #: 6
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 26.Nov.2007 11:33:13 AM   
mateo

 

Posts: 9
Joined: 18.Oct.2007
Status: offline
I use an ISP mail server.....
I did telnet test last week and I received fax and report.

(in reply to Mark Busuttil)
Post #: 7
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 27.Nov.2007 10:29:55 AM   
watchdog

 

Posts: 25
Joined: 23.Feb.2007
Status: offline
check the faxmaker\logs\smtp_in_log.txt log file...scroll to the bottom of the log and it should show some type of failure there.  With an ISP as your mail server it could be many different things, but this log is a good place to start. 

(in reply to mateo)
Post #: 8
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 27.Nov.2007 11:46:59 AM   
mateo

 

Posts: 9
Joined: 18.Oct.2007
Status: offline
I solved the problem installing a SMTP mail server software (GPL) .

(in reply to watchdog)
Post #: 9
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 28.Nov.2007 12:16:01 PM   
Mark Busuttil

 

Posts: 4833
Joined: 16.Oct.2005
Status: offline
Thank you for your update!

_____________________________

Regards,
Mark Busuttil - support@gfi.com

GFI Software Ltd - www.gfi.com
Messaging, Content Security & Network Security Software
GFI: MailEssentials - MailSecurity - MailArchiver - FAXmaker - LANguard – WebMonitor

(in reply to mateo)
Post #: 10
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 30.Sep.2008 7:49:13 AM   
Vitaebela

 

Posts: 6
Joined: 18.Sep.2008
Status: offline
Hi there,

I have similar problem but in my case MTA is trying to send report every 5min to user that I've misspell and returns error. there is nothiing in queue....How can I fix that?

(in reply to Mark Busuttil)
Post #: 11
RE: MTA Monitor:Error uploading report.Mail moved to ud... - 30.Sep.2008 8:56:51 AM   
Vitaebela

 

Posts: 6
Joined: 18.Sep.2008
Status: offline
....oh i did not mention that faxes are workin in and out without a problem....


TNX in advance

(in reply to Vitaebela)
Post #: 12
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