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ME12 to ME14 install - Browse Button disabled for Destination Folder?

 
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ME12 to ME14 install - Browse Button disabled for Desti... - 19.Sep.2008 5:55:16 PM   
RobertSeattle

 

Posts: 52
Joined: 26.Jan.2007
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I've got a maxed out C: drive and was hoping to install onto a D: drive but the Browse button is disabled? Is that because this is an "upgrade"? 
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RE: ME12 to ME14 install - Browse Button disabled for D... - 22.Sep.2008 8:21:44 AM   
vizeroth

 

Posts: 7
Joined: 1.Aug.2008
Status: offline
According to the manual when you run it as an upgrade the destination would be disabled. You can probably still run it as a new install and choose the destination folder, but of course you'd have to migrate all of your settings yourself.

(in reply to RobertSeattle)
Post #: 2
RE: ME12 to ME14 install - Browse Button disabled for D... - 22.Sep.2008 10:35:41 AM   
Michael Alexieff

 

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Joined: 8.Sep.2008
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You will need to uninstall and delete the HKLM\Software\GFI\ME12 key before you can change the directory

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Michael Alexieff - Technical Support Representative
GFI Software - www.gfi.com

(in reply to vizeroth)
Post #: 3
RE: ME12 to ME14 install - Browse Button disabled for D... - 22.Sep.2008 11:07:27 AM   
RobertSeattle

 

Posts: 52
Joined: 26.Jan.2007
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OK - that's what I thought - after 6 or 7 versions of ME now I was hoping you'd "fix" this limitation...

(in reply to Michael Alexieff)
Post #: 4
RE: ME12 to ME14 install - Browse Button disabled for D... - 22.Sep.2008 11:16:23 AM   
Michael Alexieff

 

Posts: 80
Joined: 8.Sep.2008
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Its a limitation put in place because that when you try to install GFI MailEssentials to upgrade it and you change the directory it will not pickup any of your old settings.

_____________________________

Regards,
Michael Alexieff - Technical Support Representative
GFI Software - www.gfi.com

(in reply to RobertSeattle)
Post #: 5
RE: ME12 to ME14 install - Browse Button disabled for D... - 23.Sep.2008 7:01:13 PM   
RobertSeattle

 

Posts: 52
Joined: 26.Jan.2007
Status: offline
I understand that, but I bet there is a better chance of success if GFI does the directory transfer via code since you know all the files rather than "joe six pack" copy paste all the various files over...


(in reply to Michael Alexieff)
Post #: 6
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