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MAR5MAIS error 7105

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MAR5MAIS error 7105 - 16.Jun.2008 7:05:38 AM   
AMacdonald

 

Posts: 52
Joined: 31.Jul.2007
Status: offline 		I have a problem with mail stuck in the import folder. When it is processed, the MAR5MAIS service reports error 7105. The only mention of 7105 in the knowledgebase (KBID003283) seems similar except in my Additional info field I have "The (|(proxyaddresses=smtp: )(email= )) search filter is invalid" instead of "unknown error (0x80005000".

There are quite a few files in the Pickup folder with filename extension .retryi

I have searched for illegal characters in my OU names (and fixed one!) just in case but the problem persists.

I have found reference in the forum to a patch 20080219 which is supposed to fix this issue but I am running 200890411 which presumably supercedes this.

< Message edited by AMacdonald -- 16.Jun.2008 7:24:16 AM >
Post #: 1
RE: MAR5MAIS error 7105 - 19.Jun.2008 6:11:09 AM   
AMacdonald

 

Posts: 52
Joined: 31.Jul.2007
Status: offline 		Can I assume this has stumped everybody?

(in reply to AMacdonald)
Post #: 2
RE: MAR5MAIS error 7105 - 23.Jun.2008 11:46:00 AM   
John Letourneau

 

Posts: 807
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline 		AMacdonald,

If you go to ..\Program Files\GFI\MailArchiver\MAIS\Pickup do you see any .retry files here?

_____________________________

Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com

(in reply to AMacdonald)
Post #: 3
RE: MAR5MAIS error 7105 - 25.Jun.2008 8:20:01 AM   
AMacdonald

 

Posts: 52
Joined: 31.Jul.2007
Status: offline 		I have quite a large number of .retryi files in that folder. They don't seem able to import (and generate the event log messages) so I've moved them elsewhere for now.

(in reply to John Letourneau)
Post #: 4
RE: MAR5MAIS error 7105 - 25.Jun.2008 10:42:55 AM   
John Letourneau

 

Posts: 807
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline 		AMacdonald,

After moving these files do the errors stop showing up in your Event Log?

_____________________________

Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com

(in reply to AMacdonald)
Post #: 5
RE: MAR5MAIS error 7105 - 26.Jun.2008 8:30:49 AM   
AMacdonald

 

Posts: 52
Joined: 31.Jul.2007
Status: offline 		Yes. These messages generate the errors and do not import successfully.

(in reply to John Letourneau)
Post #: 6
RE: MAR5MAIS error 7105 - 27.Jun.2008 8:44:22 AM   
John Letourneau

 

Posts: 807
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline 		AMacdonald,


Can you make sure you are on build 20080430 and then apply patch http://ftp.gfisoftware.com/patches/MARC5/20080430/MARC5_PATCH_20080619_01.zip and see if that helps.


_____________________________

Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com

(in reply to AMacdonald)
Post #: 7
RE: MAR5MAIS error 7105 - 1.Jul.2008 4:12:15 AM   
AMacdonald

 

Posts: 52
Joined: 31.Jul.2007
Status: offline 		I'll install the patch overnight tonight and report back.

(in reply to John Letourneau)
Post #: 8
RE: MAR5MAIS error 7105 - 2.Jul.2008 4:01:39 AM   
AMacdonald

 

Posts: 52
Joined: 31.Jul.2007
Status: offline 		No change I'm afraid. The same messages stay in the pickup folder and the same event log entries are generated.

(in reply to AMacdonald)
Post #: 9
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