Keyword Checking Properties hangs

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Keyword Checking Properties hangs - 10.Aug.2005 5:11:00 AM

zims15

Posts: 1
Joined: 9.Aug.2005
Status: offline

ME11 20050526 on SBS2003 (Exchange + DC). Rebooting didn't help.

In ME Configuration, when I try to open Keyword Checking properties, the MMC windows immediately loses focus and hangs. The Properties window does not come up in any reasonable amount of time, not even in 10+ hours on more than one attempt. All other Properties windows work just fine.

This started happening unexpectedly after everything worked just fine for nearly a month. Our keyword list is not large at all, at the very most 500 entries in total (body + subject).

I've read what I could find on the forums about similar problems with the BlackList; however, as I said, this is the Keyword List, and it's small. We do not have MS Access to compact the config.mdb file, and we are looking for an *actual* solution that we can administer ourselves.

Please help, and thanks in advance.

Post #: 1

RE: Keyword Checking Properties hangs - 10.Aug.2005 8:12:00 AM

Patrizia

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline

zims15,

Please send a set of troubleshooter files to support@gfi.com and reference the url of this thread. We will be able to check your keyword configuration.

(in reply to zims15)

Post #: 2