Junk-Email folder and users have external email addresses
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Junk-Email folder and users have external email addresses - 20.Feb.2008 3:58:48 PM
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caswinans
Posts: 54
Joined: 21.Apr.2006
Status: offline
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I have an entire group of users that have their accounts on our domain forwarded to AOL,hotmail, etc. If I enable bayesian and new senders to place mail within their junk-email folders, what will happen?
From searching it appears the emails would get forwarded. This poses a concern if they have AOL and submit my domain as a spam sender. If it doesnt get forward this is also a concern since they might have legitimate mail. What is a good balance for this issue?
Thanks
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RE: Junk-Email folder and users have external email add... - 22.Feb.2008 11:27:24 AM
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sandro
Posts: 1345
Joined: 26.Jul.2007
Status: offline
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Hello caswinans,
The best option for such a scenario is to tag email as spam. If you decide to move to Junk E-mail, these will be forwarded.
Could you clarify about : "This poses a concern if they have AOL and submit my domain as a spam sender" ?
Regards
_____________________________
Sandro Pace
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: Junk-Email folder and users have external email add... - 22.Feb.2008 11:42:44 AM
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caswinans
Posts: 54
Joined: 21.Apr.2006
Status: offline
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quote:
ORIGINAL: sandro
Hello caswinans,
The best option for such a scenario is to tag email as spam. If you decide to move to Junk E-mail, these will be forwarded.
Could you clarify about : "This poses a concern if they have AOL and submit my domain as a spam sender" ?
Regards
if the user gets a piece of junk-email that is forwarded from my server and clicks "this is spam" on AOL, aol hounds me that I sent spam. I setup the feedback option with AOL.
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RE: Junk-Email folder and users have external email add... - 26.Feb.2008 3:35:41 AM
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JanZoet
Posts: 575
Joined: 20.Feb.2008
Status: offline
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Hello caswinans,
If the message that is received in the AOL or Hotmail account indeed appears to be coming from your domain they indeed might consider you as a spammer. I would advise you to have a look at the Internet Header of such a message. If your IP address is in the Internet Header (most likely) they might add it to a DNS Blacklist.
Probably the best thing to do is to is to make sure no e-mail that was detected as spam by MailEssentials will be forwarded to AOL/Hotmail.
Can you let me know how you are exactly forwarding the e-mails? Is this done via a Policy you configured on your mail server?
Kind regards,
_____________________________
Jan Zoet
Technical Support - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: Junk-Email folder and users have external email add... - 2.Jul.2008 4:29:24 PM
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caswinans
Posts: 54
Joined: 21.Apr.2006
Status: offline
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Today I was informed by a user that his junk-email items arent being forwarded to him
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RE: Junk-Email folder and users have external email add... - 4.Jul.2008 5:42:21 AM
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RSP
Posts: 262
Joined: 31.Oct.2006
Status: online
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I believe that f you use the Move facility within ME, then it does not forward. However, if you use the Rules Manager to create a rule, then it probably will get forwarded, as the mail hits the Inbox before moving to Junk E-Mail.
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RE: Junk-Email folder and users have external email add... - 28.Jul.2008 4:20:02 PM
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caswinans
Posts: 54
Joined: 21.Apr.2006
Status: offline
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when you refer to Rules Manager your talking about the exchange utility right? If I use the rules manager then I believe I have to first tag the messages so it knows what to move, right?
Thanks
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RE: Junk-Email folder and users have external email add... - 29.Jul.2008 5:48:11 AM
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RSP
Posts: 262
Joined: 31.Oct.2006
Status: online
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No, the GFI utility. But using this might get the emails forwarded.
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RE: Junk-Email folder and users have external email add... - 29.Jul.2008 9:27:19 AM
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John Letourneau
Posts: 807
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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caswinans,
Any message that gets delivered to Exchange to be routed will be forwarded. If you use the "Move to subfolder of user's mailbox" feature in GFI MailEssentials 12 these items will not be forwarded as they are not routed by Exchange.
_____________________________
Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com
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