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Impossible to uninstall Events manager

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Impossible to uninstall Events manager - 13.Aug.2008 11:43:15 AM   
JonF

 

Posts: 1
Score: 0
Joined: 13.Aug.2008
Status: offline 		Recently I was having some weird issues showing up in my SBS 2003 SP2 events log, and I installed the trial version of Events Manager in the hope it would help me sort the problems out.

It's a nice program, but it didn't help much, and I'd like to remove it from my already-overloaded server.

There's no entry in Add/Remove Programs. There's no link to an uninstall utility. There's nothing that looks like an uninstall program in the Events Manager directory. There's no mention of uninstallation (other than "you don't need to uninstall/reinstall when upgrading from the trial version") in any documentation I can find. I'm not really excited by the prospect of manually cleaning out the registry and getting rid of the service and what-not.

??
Post #: 1
RE: Impossible to uninstall Events manager - 14.Aug.2008 11:39:06 AM   
imatone

 

Posts: 120
Score: 0
Joined: 6.Aug.2007
Status: offline 		Sounds like something went really wrong in ur SBS2K3 w/ ESM v8.1 eval!
Have U tried to re-install the program and then Control Panel->Add & Remove Program? 

(in reply to JonF)
Post #: 2
RE: Impossible to uninstall Events manager - 20.Aug.2008 9:20:02 AM   
DrewE

 

Posts: 476
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Joined: 28.Apr.2008
From: Cary, NC
Status: offline 		Jon

Officially from the technical support department, my first recommendation would agree with imatone's. 
  • Does re-installing the software allow you to remove it from add/remove programs? 
  • Did a recent attempt to uninstall the product from add/remove programs fail? 
  • If so, do you still see the GFI EventsManager service listed? 
  • If it is listed, can you change the properties from automatic to manual and applying the settings without getting an error message?


_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to imatone)
Post #: 3
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