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How does the Public Folder Scanning Work?

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All Forums >> [Content Security] >> GFI MailEssentials for Exchange/SMTP >> How does the Public Folder Scanning Work? Page: [1]
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How does the Public Folder Scanning Work? - 18.Aug.2008 10:53:21 AM   
delphiman

 

Posts: 29
Joined: 22.Jun.2006
Status: offline 		I am running latest version of ME and the way I set it up is to forward all spam email to user Junk E-Mail folder for them to sort it out.

That works out well for real user, but for Public Folder Email enabled I am still seeing tons of spam emails go to public folders. I even checked the box "Enable Public Folder Scanning" and setup Public Folder Via "WebDAV" and when I do a TEST, it returns " WebDAV configuration test was successful" and then when I click on Scan Now it returns "WebDAV folder scanning will be performed in the background"

So with all of that above, I am assuming that my configuration and setup is correct, so why in the world the public folders still receving tons of spam emails?

So when I look at the log file PFolder.gfi_log.txt I see this:

2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","PollRefreshContext: refresh is needed[58214188][57985325]"
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","RefreshContext: >>"
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","RefreshContext: retrieving timeout value..."
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","RefreshContext: retrieving enabled value..."
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","RefreshContext: settings - interval[7200000], enabled[0], spamtokfile[C:\Program Files (x86)\GFI\MailEssentials\Data\spam_tmp.tok], hamtokfile[C:\Program Files (x86)\GFI\MailEssentials\Data\ham_tmp.tok]"
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","RefreshContext: loading local domains..."
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","RefreshContext: local domains loaded[1]"
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","RefreshContext: <<"
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","Process: processing is disabled"
2008-08-18,08:04:34,506,3,"#000004d8","#000007dc","info   ","PFolders","Process: entering wait state..."

Post #: 1
RE: How does the Public Folder Scanning Work? - 18.Aug.2008 11:11:03 AM   
RSP

 

Posts: 520
Joined: 31.Oct.2006
From: UK
Status: online 		You mis-understand the term Public Folder Scanning in the ME context.

This means "scan the GFI public folders for emails that users have placed there to enhance spam catching and/or add to whitelist". http://support.gfi.com/manuals/en/me12/me12manual.1.40.html

To fix your issue, you have "move to user's Junk E-mail folder" set. A Public folder doesn't have a Junk E-mail folder, so your spam is being delivered directly to the public folder. Follow this KB article to resolve: http://kbase.gfi.com/showarticle.asp?id=KBID002882


(in reply to delphiman)
Post #: 2
RE: How does the Public Folder Scanning Work? - 18.Aug.2008 11:33:46 AM   
delphiman

 

Posts: 29
Joined: 22.Jun.2006
Status: offline 		Ah, I see now ...

Thanks for clearing it out ...

(in reply to RSP)
Post #: 3
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