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GFI Wb Monitor 4 Slow my internet connection down

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GFI Wb Monitor 4 Slow my internet connection down - 5.Jun.2008 7:02:04 AM   
nilupa

 

Posts: 31
Joined: 5.Jun.2008
Status: offline 		I installed ISA 2006 and works ok. yesterday i installed GFI Web Monitor 4 and it slow down my internet connection.users were complained about this. i tried every thing to resolve this but no use. do anyone have a solution for this.

Post #: 1
RE: GFI Wb Monitor 4 Slow my internet connection down - 12.Jun.2008 1:52:41 AM   
nilupa

 

Posts: 31
Joined: 5.Jun.2008
Status: offline 		anyone for help..

(in reply to nilupa)
Post #: 2
RE: GFI Wb Monitor 4 Slow my internet connection down - 13.Jun.2008 7:36:52 AM   
nilupa

 

Posts: 31
Joined: 5.Jun.2008
Status: offline 		Is there any reposible person for this site.

(in reply to nilupa)
Post #: 3
RE: GFI Wb Monitor 4 Slow my internet connection down - 16.Jun.2008 5:48:31 AM   
davidf

 

Posts: 66
Joined: 29.Jul.2003
Status: offline 		Sorry for delay. If you experience delay here try to ask support.

Possible reasons for internet connection slowdown are:

-Slow AD: When new user is connected, WM is trying to resolve with AD his GROUP names and EMAIL address. Before build  20080509  this caused on network enviroments with slow/big AD delays which clients coul dfeel as slowdow of internet. Prior to Build 20080509 there was registry entry with which you could disable resolving user details from  AD therefore speeding up connection process.

-Installed surfcontrol on same server. We had experience that surfcontrol caused slow download speeds.


Regards DavidF

(in reply to nilupa)
Post #: 4
RE: GFI Wb Monitor 4 Slow my internet connection down - 16.Jun.2008 6:53:55 AM   
nilupa

 

Posts: 31
Joined: 5.Jun.2008
Status: offline 		there is no 20080509 build. can u give me the register tweak for this problem.


tnx.

nilupa.

< Message edited by nilupa -- 16.Jun.2008 7:34:04 AM >

(in reply to davidf)
Post #: 5
RE: GFI Wb Monitor 4 Slow my internet connection down - 16.Jun.2008 7:35:38 AM   
davidf

 

Posts: 66
Joined: 29.Jul.2003
Status: offline 		In WM registry hive just setup :  DWORD "NoADCheck" key with value of 1. (1-means dont resolve AD details for users)

HOWEVER this registry tweak was introduced only from build  20080417  as a temporary workaround.

Please wait for WM4 SR3 release. Should be out soon and will be anounced in this web forum.


(in reply to nilupa)
Post #: 6
RE: GFI Wb Monitor 4 Slow my internet connection down - 16.Jun.2008 8:01:46 AM   
nilupa

 

Posts: 31
Joined: 5.Jun.2008
Status: offline 		if i don't have active directory is this applicable. my server is a member server and i use ip addresses rather than group or users to filter. i cannot find the registry key. another thing is i have WM 4 20080226 build is there new builds.


tnx

nilupa.

(in reply to davidf)
Post #: 7
RE: GFI Wb Monitor 4 Slow my internet connection down - 16.Jun.2008 8:05:44 AM   
davidf

 

Posts: 66
Joined: 29.Jul.2003
Status: offline 		If any of your web clients authenticate with windows user name, AD will get involved.
You need newer build anyway. We will be soon announcing immediate availability of WM4 SR3.
If you want to get build sooner, please contact our support first.

With Kind regards DavidF

(in reply to nilupa)
Post #: 8
RE: GFI Wb Monitor 4 Slow my internet connection down - 17.Jun.2008 4:54:03 AM   
KOCTA

 

Posts: 25
Joined: 25.Apr.2008
Status: offline
quote:

ORIGINAL: davidf

In WM registry hive just setup :  DWORD "NoADCheck" key with value of 1. (1-means dont resolve AD details for users)
HOWEVER this registry tweak was introduced only from build  20080417  as a temporary workaround.

I don't think so. I used this key in release 20080226 as per support engineer request, and it worked fine.

But disabling AD makes WebMonitor useless in our environment, so we'll wait for release which resolve this bug completely.

_____________________________

Regards, KOCTA

(in reply to davidf)
Post #: 9
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