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GFI MailEssentials Managed Attendant Service is not starting

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All Forums >> [Content Security] >> GFI MailEssentials for Exchange/SMTP >> GFI MailEssentials Managed Attendant Service is not starting Page: [1]
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GFI MailEssentials Managed Attendant Service is not sta... - 15.Aug.2008 11:03:46 AM   
flotricon

 

Posts: 2
Joined: 15.Aug.2008
Status: offline 		Hi,

we have an error with GFI Mailessentials 12. While starting the Service GFI MailEssentials Managed Attendant. we are getting an Error msg :

Cannot load configuration: Could not find a part of the path 'D:\Programme\GFI\MailEssentials\data\ASettings.xml'.

What is this service about ? The SpamFilter seems to be working properly, but the error msg is annoying.

The correct path to the asettings.xml is not D:\, it is C:\. How can i correct this ?
Post #: 1
RE: GFI MailEssentials Managed Attendant Service is not... - 15.Aug.2008 11:13:00 AM   
RSP

 

Posts: 447
Joined: 31.Oct.2006
From: UK
Status: offline 		There are several values in the registry at HKEY_LOCAL_MACHINE\Software\GFI\ME12 and HKEY_LOCAL_MACHINE\Software\GFI\ME12\Config that could be pointing to the wrong place.

(in reply to flotricon)
Post #: 2
RE: GFI MailEssentials Managed Attendant Service is not... - 3.Sep.2008 9:05:16 AM   
flotricon

 

Posts: 2
Joined: 15.Aug.2008
Status: offline 		These values point to the correct path. I will try to contact the gfi support, we have a maintenance subscription.

thanks for your reply

(in reply to RSP)
Post #: 3
RE: GFI MailEssentials Managed Attendant Service is not... - 3.Sep.2008 9:48:03 AM   
RSP

 

Posts: 447
Joined: 31.Oct.2006
From: UK
Status: offline 		If you have a D: partition, you could work-around this by creating D:\Programme\GFI\MailEssentials\ and then use Junction from Microsoft to create a link from D:\Programme\GFI\MailEssentials\data to C:\Programme\GFI\MailEssentials\data (assuming it's in this location). 
junction D:\Programme\GFI\MailEssentials\data C:\Programme\GFI\MailEssentials\data


It's a work-around, not a fix!

(in reply to flotricon)
Post #: 4
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