GFI Languard 7

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GFI Languard 7 - 3.Nov.2009 5:05:53 AM

Shaun

Posts: 2
Joined: 3.Nov.2009
Status: offline

Good morning,

I have a weird issue with my GFI. I used to use the product endlessly, but since a couple of days ago, the scans does not complete.

I start scanning my one server that I know used to work. It gets to a point where it starts the missing patches and service pack detection, gets to 3% and then just sits there and does not complete. I've updated the files although I have downloaded them a few times but still nothing.

Then I went to my scanning profiles and clicked on one and clicked on patches to show me the bulletins that are in there and it shows 0 on all the scanning profile. My repository is full of patches.

Any help would be great.

Thanks
Shaun

Post #: 1

RE: GFI Languard 7 - 3.Nov.2009 5:51:40 AM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

It would be best if we could see a complete set of log files regarding this issue. Would you be able to open a support request online at: http://support.gfi.com/Support/supportrequest.aspx?lcode=en so we can further assist you?

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to Shaun)

Post #: 2

RE: GFI Languard 7 - 3.Nov.2009 8:29:59 AM

hskelton

Posts: 39
Joined: 1.Dec.2005
From: Nashville TN
Status: offline

I see this happen occasionally. Usually stopping and restarting Languard fixes the problem for me though.

(in reply to DrewE)

Post #: 3

RE: GFI Languard 7 - 4.Nov.2009 3:59:41 AM

Shaun

Posts: 2
Joined: 3.Nov.2009
Status: offline

Thanks. By restarting languard you mean closing the application and then opening again or do you stop and start a certain service?