GFI FAXMaker 12 sending TIF
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GFI FAXMaker 12 sending TIF - 8.May2008 7:15:59 AM
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tchen
Posts: 2
Joined: 8.May2008
Status: offline
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Hi,
We are using FaxMaker 12. It's ok to fax out the tif file.
However, the tif file is enlarged.
We fax out the tif file with one page, and fax machine will receive 2 pages with larger font size.
I try to send the same file(one page) in Excel format,and fax machine receive 1 page with normal font.
Can anyone tell me how to fix this problem? Thanks.
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RE: GFI FAXMaker 12 sending TIF - 12.May2008 10:44:50 AM
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JoeKern
Posts: 168
Joined: 28.Apr.2008
Status: offline
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Tchen,
Please take a look at this article and make sure your tif files meets these specs.
http://kbase.gfi.com/showarticle.asp?id=KBID001431
Thank you.
_____________________________
Joe Kern - JKern@gfi.com
Technical Support Representative - GFI Software - www.gfi.com Messaging, Content Security & Network Security Software
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RE: GFI FAXMaker 12 sending TIF - 13.May2008 5:34:30 AM
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tchen
Posts: 2
Joined: 8.May2008
Status: offline
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Hi,
I found this article before I post the question and I did follow all the property settings of the TIFF image in the article. However, the result was still the same.
Any other suggestion?
Thanks!
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RE: GFI FAXMaker 12 sending TIF - 14.May2008 2:00:36 PM
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JoeKern
Posts: 168
Joined: 28.Apr.2008
Status: offline
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tchen,
What I suggest is that you download IRFanView, this program is a free software that can open tif and all kinds of image files. You can install this and associate just tif an tiff files with this program. Then in the GFI FAXmaker Configuration under Advanced and Document Conversion, add the extensions tif and tiff, then restart your FAXmaker services. Then test it out.
IRFanView can be downloaded here:
http://www.irfanview.com/
_____________________________
Joe Kern - JKern@gfi.com
Technical Support Representative - GFI Software - www.gfi.com Messaging, Content Security & Network Security Software
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