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GFI Error

 
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GFI Error - 6.Aug.2008 11:20:51 AM   
alpha2000

 

Posts: 2
Joined: 6.Aug.2008
Status: offline
Hello Forum,

after an Exchange-DB crash my GFI Mail Archiver didn´t  work. I´ve got the following error in the application.log


Source: MAR4Core
EventID:  9001


Plugin Licensing Notifications reports exception.
Licensing: Failed

Using the Programm via Browser goes without a problem. But no new mails will be archived. I´ve checked all Options and verified the Serial-Key again. But the problem still exists.

Any suggestions?

Thanks for your help.

M. Guentner
Post #: 1
RE: GFI Error - 7.Aug.2008 2:53:33 PM   
John Letourneau

 

Posts: 1089
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
alpha2000,

Do you see messages being archived into the journal mailbox?

_____________________________

Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com

(in reply to alpha2000)
Post #: 2
RE: GFI Error - 8.Aug.2008 1:45:31 AM   
alpha2000

 

Posts: 2
Joined: 6.Aug.2008
Status: offline
After checking all options, reapplying the serial key and restarting the GFI-Services the Archiver works as it should do. And all missing mails between these days were archived now.

Thanks anyway!

(in reply to John Letourneau)
Post #: 3
RE: GFI Error - 12.Aug.2008 9:47:09 PM   
John Letourneau

 

Posts: 1089
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
alpha2000,

Thanks for letting us know that this issue was resolved.

_____________________________

Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com

(in reply to alpha2000)
Post #: 4
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