Filter out false positives
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Filter out false positives - 13.Aug.2008 11:18:28 AM
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digitizedmind75
Posts: 1
Joined: 13.Aug.2008
Status: offline
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Is there a way to filter out the false positives I get from GFI EPS? I have some CD-Writers set to Read only for specific users. Also, I have read only security on the floppy drives. When the PC's start up they generated access denied emails for both of these hardware devices. Sometimes when someone puts in a CD to read from, the access denied message is emailed, even though they have access to read it and can.
Any ideas?
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RE: Filter out false positives - 14.Aug.2008 5:48:42 AM
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imatone
Posts: 123
Joined: 6.Aug.2007
Status: offline
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I believe GFi has released a "control" patch for this email alert issue.
Drew or any GFiser, pls confirm.
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RE: Filter out false positives - 20.Aug.2008 9:22:27 AM
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DrewE
Posts: 476
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
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There is an ongoing patch for the GFI EndPointSecurity agent. It is currently only available by (1) ensuring you are on the latest build and (2) opening a support ticket with us. Once installed, you would re-deploy the agent to the workstation and this should resolve a multitude of issues with reporting and false positives.
The patch should be included in the next build of GFI EndPointSecurity, but otherwise is not currently available without first contacting support.
_____________________________
Drew Easley - Technical Support Representative
GFI Software - www.gfi.com
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