Failed to authenticate (Error code: 401)
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Failed to authenticate (Error code: 401) - 11.Jun.2009 10:53:22 AM
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Albacore
Posts: 3
Joined: 28.Sep.2005
Status: offline
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GFI support has been unable to help, so i turn to you
All users including administrator are unable to authenticate.
MA was working correctly prior to SQL database drive running out of space (different drive that MA install)
tried both username@domain.com and domain\username remotely and on MA server.
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Event log
Event Type: Warning
Event Source: MAR6Core2
Event Category: None
Event ID: 7105
Date: 6/11/2009
Time: 11:47:12 AM
User: N/A
Computer: GFI
Description:
Plugin Enveloping plugin reports exception.
ERROR.ADA.DirectoryFailed.
Additional info: cannot retrieve GC root
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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this was an original 5.0 install but during GFI Trouble shooting it was upgraded to 6.0
MA server DNS is pointing to domain controller/GC
Yes, the server has been rebooted
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RE: Failed to authenticate (Error code: 401) - 12.Jun.2009 2:51:29 AM
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Encode
Posts: 113
Joined: 29.Jul.2008
Status: offline
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do all the ad checks (netdiag, dcdiag, replmon) pass ok?
_____________________________
GFI Mail Archiver 6 Customer.
Running V6.1 (20090526) on Firebird.
Patches installed:
20090514_01
20090728_01
20090804_02
20090812_01
20090817_01
20090825_01
20090831_01
20090903_01
20090928_01
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RE: Failed to authenticate (Error code: 401) - 18.Jun.2009 7:52:46 AM
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Albacore
Posts: 3
Joined: 28.Sep.2005
Status: offline
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quote:
ORIGINAL: Encode
do all the ad checks (netdiag, dcdiag, replmon) pass ok?
netdiag and replmon ran without error. there were errors in the dcdiag and i managed to repair all but the following. after repairing i rebooted and the same symptoms are occurring.
maguro was the schema master, domain naming master and infrastructure manager but the roles have been moved to other DCs.
TIA
C:\DCDIAG /S:SEIGO
Domain Controller Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\SEIGO
Starting test: Connectivity
......................... SEIGO passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\SEIGO
Starting test: Replications
[MAGURO] DsBindWithSpnEx() failed with error 1722,
The RPC server is unavailable..
......................... SEIGO passed test Replications
Starting test: NCSecDesc
......................... SEIGO passed test NCSecDesc
Starting test: NetLogons
......................... SEIGO passed test NetLogons
Starting test: Advertising
......................... SEIGO passed test Advertising
Starting test: KnowsOfRoleHolders
......................... SEIGO passed test KnowsOfRoleHolders
Starting test: RidManager
......................... SEIGO passed test RidManager
Starting test: MachineAccount
......................... SEIGO passed test MachineAccount
Starting test: Services
......................... SEIGO passed test Services
Starting test: ObjectsReplicated
......................... SEIGO passed test ObjectsReplicated
Starting test: frssysvol
......................... SEIGO passed test frssysvol
Starting test: frsevent
......................... SEIGO passed test frsevent
Starting test: kccevent
......................... SEIGO passed test kccevent
Starting test: systemlog
......................... SEIGO passed test systemlog
Starting test: VerifyReferences
......................... SEIGO passed test VerifyReferences
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RE: Failed to authenticate (Error code: 401) - 18.Jun.2009 12:53:08 PM
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Charlie IT
Posts: 191
Joined: 1.Mar.2005
Status: offline
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I guess you have looked at this?
http://kbase.gfi.com/showarticle.asp?id=KBID003283
Have you tried a clean install?
< Message edited by Charlie IT -- 18.Jun.2009 12:54:23 PM >
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RE: Failed to authenticate (Error code: 401) - 26.Jun.2009 7:07:00 AM
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Albacore
Posts: 3
Joined: 28.Sep.2005
Status: offline
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quote:
ORIGINAL: Charlie IT
I guess you have looked at this?
http://kbase.gfi.com/showarticle.asp?id=KBID003283
Have you tried a clean install?
yes i have looked at that KB article
clean install on different machine worked but is not acceptable.
anyways that train as left the building and we are not going to be using Mail archiver any longer.
Thanks for you support all
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