FEATURE REQUEST UPDATE - Whitelist
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FEATURE REQUEST UPDATE - Whitelist - 29.Sep.2008 4:44:15 AM
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mdnationwide
Posts: 6
Joined: 20.Dec.2006
Status: offline
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Hello
Does anyone know how the feature request for a whitelist come along? I see it's been requested by several users and I too would love to be able to use this feature but to my knowledge it's not yet available.
GFI - Any news?
thanks
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RE: FEATURE REQUEST UPDATE - Whitelist - 3.Oct.2008 11:10:40 AM
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John Letourneau
Posts: 1124
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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mdnationwide,
I do not have an update to the status of this request but I can tell you that in my opinion a whitelist for GFI MailSecurity would be a bad idea. When you look at the problems that users end up with due to the whitelist in GFI MailEssentials where spammers are spoofing whitelisted address and attach virus's instead of spam it would really scare me as an administrator to allow any messages to freely go through GFI MailSecurity unchecked.
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: FEATURE REQUEST UPDATE - Whitelist - 3.Oct.2008 11:35:22 AM
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mdnationwide
Posts: 6
Joined: 20.Dec.2006
Status: offline
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Hi John
I understand your concerns. However, we consistently receive mail from our parent company with Word / Excel documents containing macro's. Each time they send these messages I am having to approve each way. Although this doesn't bother me, the directors are getting annoyed about receiving the message twice, one with no attachment and another with the approved message. They do not understand why I am not able to automate or eliminate the problem.
Any other ideas on how I am able to fix the situation would be great.
thanks
Richard Foreman
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RE: FEATURE REQUEST UPDATE - Whitelist - 14.Oct.2008 5:21:10 PM
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John Letourneau
Posts: 1124
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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Richard,
The next time one of these messages gets blocked please take a look at the Quarantine to see what module blocked the message and why. Once you know this information please let me know.
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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