FAXM 14 (trial) cutting off pages

	Forums Register Login My Profile Inbox Address Book My Subscription My Forums Member List Search FAQ Ticket List Log Out

FAXM 14 (trial) cutting off pages

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Archiving & Fax] >> GFI FAXmaker >> FAXM 14 (trial) cutting off pages

Page: [1]

Message

<< Older Topic Newer Topic >>

FAXM 14 (trial) cutting off pages - 29.Jun.2009 3:29:17 PM

mjm01010101

Posts: 18
Joined: 18.Mar.2005
Status: offline

We had some issues with our previous fax server's data partition getting corrupt. (we used version 12, which otherwise worked fine)

I decided to attempt the trial version of 14, and now we are seeing incomplete pages on reception. This has happened on more than one fax from a different source. I've tried the latest patches.

Modem: Multitech 5600ZDX External (receive only)
Init string:AT&F&K4

Any ideas? Should I go back to 12?

Post #: 1

RE: FAXM 14 (trial) cutting off pages - 30.Jun.2009 2:18:59 PM

ernestbyrd

Posts: 215
Joined: 12.May2009
Status: offline

I would suggest opening a support ticket to troubleshoot this issue further. You can open a new support ticket here: www.gfi.com/supportform

_____________________________

Ernest Byrd
Technical Support Representative - GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Sales & Customer Service Tel: (888)243-4329 Support Tel: (919)297-1350

(in reply to mjm01010101)

Post #: 2