Exporting PST and retaining folder structure
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Exporting PST and retaining folder structure - 4.Oct.2008 10:32:25 AM
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tobin1
Posts: 1
Joined: 4.Oct.2008
Status: offline
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Using MA6 and the PST-Exchange Exporter...
I've been searching the forums and documentation and seeing conflicting information so I'm trying to restate the issue and analysis here for confirmation. Please update or correct me if I'm wrong.
As I understand it...
The PST-Exchange Exporter can ONLY retain the folder structure when it is exporting an Exchange mailbox. When exporting a PST file, the folder structure is lost and all email will be placed at the inbox level in the archives.
Running the GFI Outlook Connector User Mailbox synchronization has the sole purpose of keeping the folder structure intact for archives of existing and new email currently found in the users Exchange mailbox - including if you move a mail from one folder to another. It will NOT take recently exported email from a PST file and recreate the lost folder structure. Anything exported from a PST file will still only show up at the inbox level in the Connector view.
The hash generator tool will not help recreate the PST folder structure either. That tool is to take existing older MA archives of email (that have now been upgraded) that is STILL in your Exchange mailbox and then, in conjunction with the Outlook Connector User Mailbox Synchronization, re-create the folder structure for those older archives.
As I understand it, the ONLY workaround for all of this is to first import (using Outlook) the entire PST file back into the user's Exchange mailbox (so the folder structure will then exist in the user's Exchange mailbox) and then run the GFI PST-Exchange exporter on the mailbox itself, not the PST.
Is this correct?
Thanks.
< Message edited by tobin1 -- 4.Oct.2008 10:38:38 AM >
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RE: Exporting PST and retaining folder structure - 6.Oct.2008 9:05:11 AM
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mcapozzi
Posts: 4
Joined: 22.Sep.2008
Status: offline
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Tobin, I think we both question the same thing.
http://forums.gfi.com/m_900769134/mpage_1/key_/tm.htm#900769134
For myself, I took my old PST and imported it, then ran the Exporter on my entire MailFile. I also did it the way you mentioned, by using the PST Exporter, and all mail which was inside a folder structure was now in my archive inbox. The structure was not brought over.
The hash generator tool is for older existing MA archive stores.
I am still having issues when running the exporter on a user’s existing mailbox and folder structure. My manager for example has over 6000 pieces of mail and probably 75 folders. It seems only about 60 folders came over and no mail was deposited back into the new folders structure. I reran the exporter a few days later and it brought over more folders, but still no mail inside them.
This is particularly frustrating as we were running MA under the eval mode, but since purchased the lic for 200 users. It has been 2 weeks and I still have not begun deploying the product out across all users because of the inconsistent results.
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RE: Exporting PST and retaining folder structure - 10.Oct.2008 9:17:30 PM
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imatone
Posts: 123
Joined: 6.Aug.2007
Status: offline
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I'm also bookmarking this thread and would love to know the outcome & time line. Tks guys for bringing this issue to the public!
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