ExchangePerflog build up
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ExchangePerflog build up - 11.Nov.2008 9:54:09 AM
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jetter
Posts: 3
Joined: 11.Nov.2008
Status: offline
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I have MailArchiver running, but when I look in the c:\program files\GFI\MailArchiver\Core\Temp folder there are tons of ExchangePerflog_xxxx.dat files at 4,096 Kb each. They filled up my hard disk and caused the GFI service to fail on start up.
My question is what is what are these files used for, where do they come from, and are they safe to delete? (I already did and it seems to be working fine ) I am worried about long term mainentance for this system.
thanks,
Jeff
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RE: ExchangePerflog build up - 12.Nov.2008 4:33:54 AM
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ianb
Posts: 114
Status: offline
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What build of GFI MailArchiver are you using?
please ensure you have the latest build
yes you can delete such files as they are only temp MAPI files used in the user mailbox synchronisation process
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: ExchangePerflog build up - 12.Nov.2008 8:04:51 AM
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jetter
Posts: 3
Joined: 11.Nov.2008
Status: offline
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I am using Version 6, build 20080924 which I downloaded a couple of weeks ago. (BTW - that is newer than the info posted on the "Build information for GFI MailArchiver 6" post).
Is this "normal" for MailArchiver? I guess it is not a huge deal, I can easily schedule a script to erase files in the \temp folder, but it would seem like something that should be taken care of by MailArchiver.
Jeff
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RE: ExchangePerflog build up - 12.Nov.2008 8:09:23 AM
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ianb
Posts: 114
Status: offline
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Such files should be removed automatically by MailArchiver
I suggest you increase the MonitorPollingDelay value in ExPollingSettings.xml (MailArchiver\Core\Data) to a value larger than 10 (for example 30)
Most probably you have a mailbox which is not being synchronised correctly.
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: ExchangePerflog build up - 14.Nov.2008 9:50:17 AM
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ianb
Posts: 114
Status: offline
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Synchronisation is a seperate process to the archiving process.
Still no emails are skipped or missed as long as all emails end up in the journal mailbox.
to fix your issue:
Enable debug logging and take a look at UMPollRem.log. You should see if any users are beign excluded from synchronisation. (only the journal users should be excluded) If other users are being excluded then add a key to product.config (MailArchiver\Core\Data\)
'UMPollingSkipExchangeCheck' and set it to true.
Also take a look at UMPoll.ExPoll.log and check if there is an entry that the process terminated cause it was blocked - search for "Polling seems to have blocked...Forcing termination". If this is so then you need to further increase the MonitorPollingDelay setting.
hope this helps
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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