Events Manager 7.1
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Events Manager 7.1 - 27.Jun.2008 11:13:55 AM
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KenEric
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Joined: 27.Jun.2008
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Hi
I'm having problems with my Event Manager 7 Report Pack. When I try to generate a report, the message "Could not generate scheduled report. Value does not fall within the expected range" appeared on my scheduled report activity. When I view these reports, they are blank.
Please Advise,
_____________________________
Regards,
Ken
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RE: Events Manager 7.1 - 2.Jul.2008 10:47:48 AM
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DrewE
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From: Cary, NC
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That issue has been resolved with the latest editions of our software.
_____________________________
Drew Easley - Technical Support Representative
GFI Software - www.gfi.com
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RE: Events Manager 7.1 - 2.Jul.2008 1:02:28 PM
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KenEric
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Joined: 27.Jun.2008
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Thanks
For clarification, you mean this issue has been corrected in EventsManager version 8. If this is the case, I would have expected that users of the previous version either get a free upgrade or a Hotfix. As it stands, this version is useless and a great amount of time and money has been spent on it.
_____________________________
Regards,
Ken
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RE: Events Manager 7.1 - 3.Jul.2008 9:14:24 AM
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DrewE
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From: Cary, NC
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Are these scheduled reports, or reports you are trying to email?
_____________________________
Drew Easley - Technical Support Representative
GFI Software - www.gfi.com
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RE: Events Manager 7.1 - 3.Jul.2008 3:47:52 PM
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KenEric
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Joined: 27.Jun.2008
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These are scheduled reports
_____________________________
Regards,
Ken
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RE: Events Manager 7.1 - 15.Jul.2008 2:56:32 PM
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DrewE
Posts: 436
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Joined: 28.Apr.2008
From: Cary, NC
Status: offline
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Ken,
When scheduling your custom report, please try manually specifying the email server settings instead of using the default values. This may assist in the situation.
_____________________________
Drew Easley - Technical Support Representative
GFI Software - www.gfi.com
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