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Event ID 3302 - MAR4store

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Event ID 3302 - MAR4store - 13.Aug.2008 6:05:34 AM   
NNM

 

Posts: 9
Joined: 13.Aug.2008
Status: offline 		Hi, All

GFI MailArchiver 4,Build 20070616, last patches applayed MARC4_PATCH_20071207_01.zip

It seems that Indexing dosen`t workink, in the Archive Store Statistic, Indexed emails: 0
Then i try Search Index Management\Rebuild Index on affected database, but still Indexed emails: 0
In addition in application event:

Event Type: Warning
Event Source: Event Type: Warning
Event Source: MAR4Store
Event Category: None
Event ID: 3302
Date: 13/08/2008
User: N/A
Computer: MAIL
Description:
Plugin MaintenanceScheduler reports exception.
Maintenance: Failed.

Here is a copy of the error from the MaintenanceScheduler.log file:

Date,Time,Milliseconds,Log Level,Process ID,Thread ID,Event Type,Source,Description

2008-08-13,15:48:36,511,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Init"
2008-08-13,15:48:36,526,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Start"
2008-08-13,15:48:37,135,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Loading settings from Data\MaintenanceSettings.xml"
2008-08-13,15:48:37,182,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Loading maintenance plugin: Email discussion thread construction and updates notification population"
2008-08-13,15:48:37,464,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Plugin loaded."
2008-08-13,15:48:37,464,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Loading maintenance plugin: Retention Policy Execution"
2008-08-13,15:48:37,714,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Plugin loaded."
2008-08-13,15:48:37,714,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Starting worker thread, interval=60 seconds, process inactive db every 5 times"
2008-08-13,15:48:37,714,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Daily maintenance will run at 23:00"
2008-08-13,15:48:37,714,1,"#000012F0","#00000004","info ","MaintenanceScheduler","Daily maintenance next schedule is for 13-Aug-2008"
2008-08-13,15:49:37,712,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","------------------------------------"
2008-08-13,15:49:37,712,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","Processing. Start"
2008-08-13,15:49:37,744,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining active database 7db3a499-7718-4bfa-adb4-ef08e865d13f for messages of type Eml [Email maintenance]"
2008-08-13,15:49:38,712,1,"#000012F0","#0000000B","error ","MaintenanceScheduler","Error: Processing - MaintenanceFailed"
2008-08-13,15:49:38,759,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining active database 7db3a499-7718-4bfa-adb4-ef08e865d13f for messages of type Eml [Retention Maintenace]"
2008-08-13,15:49:38,759,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","<Processed."
2008-08-13,15:49:38,759,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","Processing. Complete"
2008-08-13,15:50:38,758,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","------------------------------------"
2008-08-13,15:50:38,758,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","Processing. Start"
2008-08-13,15:50:38,758,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining active database 7db3a499-7718-4bfa-adb4-ef08e865d13f for messages of type Eml [Email maintenance]"
2008-08-13,15:50:38,883,1,"#000012F0","#0000000B","error ","MaintenanceScheduler","Error: Processing - MaintenanceFailed"
2008-08-13,15:50:38,883,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining active database 7db3a499-7718-4bfa-adb4-ef08e865d13f for messages of type Eml [Retention Maintenace]"
2008-08-13,15:50:38,883,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","<Processed."
2008-08-13,15:50:38,883,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","Processing. Complete"
2008-08-13,15:51:38,882,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","--------------------------------


2008-08-13,15:53:39,130,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","------------------------------------"
2008-08-13,15:53:39,130,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","Processing. Start"
2008-08-13,15:53:39,130,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining inactive database d6e9749b-d898-42b8-829f-064d0f5d76b0 for messages of type Eml [Email maintenance]"
2008-08-13,15:53:39,255,1,"#000012F0","#0000000B","error ","MaintenanceScheduler","Error: Processing - MaintenanceFailed"
2008-08-13,15:53:39,255,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining inactive database d6e9749b-d898-42b8-829f-064d0f5d76b0 for messages of type Eml [Retention Maintenace]"
2008-08-13,15:53:39,255,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","<Processed."
2008-08-13,15:53:39,255,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining inactive database 8071cca1-dfe7-4497-9cdc-f78cad055dca for messages of type Eml [Email maintenance]"
2008-08-13,15:53:39,380,1,"#000012F0","#0000000B","error ","MaintenanceScheduler","Error: Processing - MaintenanceFailed"
2008-08-13,15:53:39,380,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining inactive database 8071cca1-dfe7-4497-9cdc-f78cad055dca for messages of type Eml [Retention Maintenace]"
2008-08-13,15:53:39,380,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","<Processed."
2008-08-13,15:53:39,380,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining inactive database 3408f980-ef32-44ae-8adb-4b71a3457b5b for messages of type Eml [Email maintenance]"
2008-08-13,15:53:39,520,1,"#000012F0","#0000000B","error ","MaintenanceScheduler","Error: Processing - MaintenanceFailed"
2008-08-13,15:53:39,520,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining inactive database 3408f980-ef32-44ae-8adb-4b71a3457b5b for messages of type Eml [Retention Maintenace]"
2008-08-13,15:53:39,520,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","<Processed."
2008-08-13,15:53:39,520,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining active database 7db3a499-7718-4bfa-adb4-ef08e865d13f for messages of type Eml [Email maintenance]"
2008-08-13,15:53:39,645,1,"#000012F0","#0000000B","error ","MaintenanceScheduler","Error: Processing - MaintenanceFailed"
2008-08-13,15:53:39,645,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining active database 7db3a499-7718-4bfa-adb4-ef08e865d13f for messages of type Eml [Retention Maintenace]"
2008-08-13,15:53:39,645,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","<Processed."
2008-08-13,15:53:39,645,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining inactive database 8da2d39c-70be-4636-9eed-d16c32650c57 for messages of type Eml [Email maintenance]"
2008-08-13,15:53:39,770,1,"#000012F0","#0000000B","error ","MaintenanceScheduler","Error: Processing - MaintenanceFailed"
2008-08-13,15:53:39,770,1,"#000012F0","#0000000B","info ","MaintenanceScheduler",">Processing. Maintaining inactive database 8da2d39c-70be-4636-9eed-d16c32650c57 for messages of type Eml [Retention Maintenace]"
2008-08-13,15:53:39,770,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","<Processed."
2008-08-13,15:53:39,770,1,"#000012F0","#0000000B","info ","MaintenanceScheduler","Processing. Complete"


7db3a499-7718-4bfa-adb4-ef08e865d13f - index of affected database

< Message edited by NNM -- 13.Aug.2008 6:18:25 AM >
Post #: 1
RE: Event ID 3302 - MAR4store - 19.Aug.2008 5:21:39 AM   
NNM

 

Posts: 9
Joined: 13.Aug.2008
Status: offline 		Any suggestions?

(in reply to NNM)
Post #: 2
RE: Event ID 3302 - MAR4store - 20.Aug.2008 10:44:55 AM   
John Letourneau

 

Posts: 1124
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline 		NNM,

Do you have any virus scanning applications or backup applications running against your GFI installation folders?

_____________________________

Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com

(in reply to NNM)
Post #: 3
RE: Event ID 3302 - MAR4store - 22.Aug.2008 5:03:46 AM   
NNM

 

Posts: 9
Joined: 13.Aug.2008
Status: offline
quote:

ORIGINAL: John Letourneau

NNM,

Do you have any virus scanning applications or backup applications running against your GFI installation folders?


Just uninstall antivirus software and remove GFI installation folders from backup, but same error in application log file (resboot server also)
But i have found interesting log at index directory:

08/22/08 14:50:31 create7 D:\mail\Index_new\index
08/22/08 14:50:31 open replace index_k.ix
08/22/08 14:50:31 open index_k.ix 0
08/22/08 14:50:31 open replace index_r.ix
08/22/08 14:50:31 open index_r.ix 0
08/22/08 14:50:31 open replace index_d.ix
08/22/08 14:50:31 open index_d.ix 0
08/22/08 14:50:31 open replace index_di.ix
08/22/08 14:50:31 open index_di.ix 0
08/22/08 14:50:31 open edit index_i.ix
08/22/08 14:50:31 open failed: index_i.ix Operation failed: OpenEdit (unable to open for reading) path=D:\mail\Index_new\index file=index_i (error = 2)
08/22/08 14:50:31 open replace index_i.ix
08/22/08 14:50:31 open index_i.ix 0
08/22/08 14:50:31 open edit index_klh.ix
08/22/08 14:50:31 open failed: index_klh.ix Operation failed: OpenEdit (unable to open for reading) path=D:\mail\Index_new\index file=index_klh (error = 2)
08/22/08 14:50:31 open replace index_klh.ix
08/22/08 14:50:31 open index_klh.ix 0
08/22/08 14:50:31 open replace index_kl.ix
08/22/08 14:50:31 open index_kl.ix 0
08/22/08 14:50:31 commit D:\mail\Index_new\index\index_k_1.ix 65,536
08/22/08 14:50:31 commit D:\mail\Index_new\index\index_d_1.ix 65,536
08/22/08 14:50:31 commit D:\mail\Index_new\index\index_di_1.ix 65,536
08/22/08 14:50:31 commit D:\mail\Index_new\index\index_i_1.ix 664
08/22/08 14:50:31 commit D:\mail\Index_new\index\index_r_1.ix 23
08/22/08 14:50:31 commit D:\mail\Index_new\index\index_kl_1.ix 24
08/22/08 14:50:31 commit D:\mail\Index_new\index\index_klh_1.ix 34
08/22/08 14:50:31 directory commit D:\mail\Index_new\index\index_v.ix ok
08/22/08 14:50:31 close
08/22/08 14:50:31 clean
08/22/08 14:50:31 directory unlock
08/22/08 14:50:31 commit D:\mail\Index_new\index ok

But i have EveryOne - FullControl (NTFS Permission) on D:\mail\Index_new\ folder

< Message edited by NNM -- 22.Aug.2008 5:18:45 AM >

(in reply to John Letourneau)
Post #: 4
Page:   [1]
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