Event 1309 ASP.NET 2.0.50727.0
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Event 1309 ASP.NET 2.0.50727.0 - 8.Jun.2007 10:16:41 AM
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RGagne
Posts: 129
Joined: 21.Jun.2005
From: Memphis, TN
Status: offline
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I've been getting these occasionally. When they occur the user listed under User: in the error experiences hang ups in the MailArchiver. Usually occurs when users perform a search function. Sometimes these occur when a user tries to open the MailArchiver. When that happens, the user is denied access to the MailArchiver. A simple retry of opening the MailArchiver will let them in but it is annoying. If this happens during a search, the MailArchiver appears to hang in searching. Anyone else experience this?
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 6/8/2007 8:34:05 AM
Event time (UTC): 6/8/2007 1:34:05 PM
Event ID: a6617fedf05441589d5beac5830758c8
Event sequence: 51
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/Root/MailArchiver-1-128257823721346787
Trust level: Full
Application Virtual Path: /MailArchiver
Application Path: C:\Program Files\GFI\MailArchiver\ASPNET\
Machine name: mailserver
Process information:
Process ID: 4908
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: HttpUnhandledException
Exception message: Exception of type 'System.Web.HttpUnhandledException' was thrown.
Request information:
Request URL: http://mailserver/MailArchiver/Pages/search.aspx
Request path: /MailArchiver/Pages/search.aspx
User host address: xxx.xxx.xxx.xxx
User: Domain\User Name
Is authenticated: True
Authentication Type: ADA\UnknownWindows
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 9
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.PageAsyncInfo.CallHandlersPossiblyUnderLock(Boolean onPageThread)
Custom event details:
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RE: Event 1309 ASP.NET 2.0.50727.0 - 8.Jun.2007 10:18:05 AM
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RGagne
Posts: 129
Joined: 21.Jun.2005
From: Memphis, TN
Status: offline
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Forgot to mention that this is MailArchiver 4 running on Exchange 2003 SP2. MailArchiver is running on the same server as Exchange.
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RE: Event 1309 ASP.NET 2.0.50727.0 - 2.Jan.2008 8:27:20 PM
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valles
Posts: 10
Joined: 19.Apr.2005
From: Vancouver, British Columbia, CANADA
Status: offline
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I have been getting the exact same events in MailArchiver 5 (build 20071109). MailArchiver running on MS SQL 2005 SP2 server.
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RE: Event 1309 ASP.NET 2.0.50727.0 - 3.Jan.2008 2:30:49 AM
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Rodion
Posts: 834
Joined: 15.Nov.2004
Status: offline
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Hi
Can you please describe all the symptoms? How long does it take to reproduce the issue? What is displayed on the user's screen?
Try to enable debug logging (see manual), reproduce the issue and then check for any error messages in the MailArchiver\ASPNET\DebugLogs folder
_____________________________
Best regards
Rodion Denisyuk
GFI Software Ltd
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RE: Event 1309 ASP.NET 2.0.50727.0 - 7.Jan.2008 1:19:59 PM
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valles
Posts: 10
Joined: 19.Apr.2005
From: Vancouver, British Columbia, CANADA
Status: offline
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These events are logged on the server running MailArchiver. The events are quite random in the sense that I get one or two a day in the event log during the course of different users accessing MailArchiver. I have not received report from any user noting anything unusual on their screens.
I search the manual for MailArchiver 5 but I didn't find how to turn on debug logging. Please advise.
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RE: Event 1309 ASP.NET 2.0.50727.0 - 23.Jan.2008 1:15:52 PM
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valles
Posts: 10
Joined: 19.Apr.2005
From: Vancouver, British Columbia, CANADA
Status: offline
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Well, it has been 3 weeks since I turned on debugging and I haven't logged another Event 1309. Has GFI seen the same thing in your test lab?
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RE: Event 1309 ASP.NET 2.0.50727.0 - 28.Jan.2008 5:20:59 AM
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Rodion
Posts: 834
Joined: 15.Nov.2004
Status: offline
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Hi valles
No, we were not able to reproduce this issue so far. Please keep us posted if you get any results
_____________________________
Best regards
Rodion Denisyuk
GFI Software Ltd
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