Error when trying to run backup

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Error when trying to run backup

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Error when trying to run backup - 1.Oct.2009 10:35:18 AM

tate1711

Posts: 2
Joined: 1.Oct.2009
Status: offline

It seems I can run very small backups normally, (< 2 gigs) but when I try to run a backup that involves more files, like my music library I get an error several hours into the backup. The error portion of the log follows. I am using windows xp. The access violation addresses made me think this might be a memory error but I ran a check of the memory and everything checked out. Any ideas? The log says it finished with errors, but it didn't seem to back up all of the files. The drive it is backing up to is a USB external drive connected to this computer.

Access violation at address 033373D1. Read of address 04D27E92.

Post #: 1

RE: Error when trying to run backup - 2.Oct.2009 1:25:33 AM

Eugen

Posts: 471
Joined: 9.Apr.2009
Status: offline

Hi tate1711.

Please send me the GBT and LOG files of that task. You can find instructions on how to do that here.

(in reply to tate1711)

Post #: 2

RE: Error when trying to run backup - 9.Oct.2009 9:03:17 AM

tate1711

Posts: 2
Joined: 1.Oct.2009
Status: offline

Wondering if you had any ideas on this. Sent the files last week. Still getting similar errors.

(in reply to tate1711)

Post #: 3

RE: Error when trying to run backup - 13.Oct.2009 2:42:03 AM

Eugen

Posts: 471
Joined: 9.Apr.2009
Status: offline

Hi tate1711,

I've got some files from you, but no GBT, however, the log files shows that you have a combined source (files, plugins, email and registry keys). First, try to split that backup task into 4 separate task (in each add only one source type - files, plugins, email, registry keys). Run each task and see if they still give you errors.

(in reply to tate1711)

Post #: 4