Error updating MS versions
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Error updating MS versions - 27.Jun.2008 12:42:17 PM
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lahso
Posts: 4
Joined: 28.Aug.2006
Status: offline
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When updating from v10 build 20080404 to latest, I get the following error:
"Error opening installation log file. Verify that the specified log file location exists and is writable."
The error occurs after clicking the update file and is extracting the MS for Exchange.MSI file.
Thanks for your help.
-WT
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RE: Error updating MS versions - 27.Jun.2008 4:00:19 PM
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mbrunmeier
Posts: 17
Joined: 28.Apr.2008
Status: offline
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From this server where you are trying to upgrade, if you go to Start > Run > type '%temp%' (without quotes), does this take you directly to the temp folder or does it take you to another folder within the temp folder? Perhaps there's an environmental variable that's off when trying to run the setup.
_____________________________
Regards,
Matthew
GFI Software - www.gfi.com
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RE: Error updating MS versions - 27.Jun.2008 4:08:44 PM
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lahso
Posts: 4
Joined: 28.Aug.2006
Status: offline
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Thanks, Matthew. The temp folder referenced in the variable did not exist. Once I created it, the install worked as normal.
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RE: Error updating MS versions - 30.Jun.2008 10:08:23 AM
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John Letourneau
Posts: 923
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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lahso,
Thanks for letting us know what resolved this.
_____________________________
Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com
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