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Error logging in

 
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Error logging in - 3.Jul.2008 3:48:07 PM   
tom504

 

Posts: 2
Joined: 3.Jul.2008
Status: offline
haven't looked at this install in awhile, but they called because they could not get in.  This is the error you get when you try and login:

Unexpected end of file has occurred. The following elements are not closed: xmlString, ProfileBag. Line 37, position 198. body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;} p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px} b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px} H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red } H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon } pre {font-family:"Lucida Console";font-size: .9em} .marker {font-weight: bold; color: black;text-decoration: none;} .version {color: gray;} .error {margin-bottom: 10px;} .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; } Server Error in '/email' Application.
Unexpected end of file has occurred. The following elements are not closed: xmlString, ProfileBag. Line 37, position 198. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Xml.XmlException: Unexpected end of file has occurred. The following elements are not closed: xmlString, ProfileBag. Line 37, position 198.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:

[XmlException: Unexpected end of file has occurred. The following elements are not closed: xmlString, ProfileBag. Line 37, position 198.] System.Xml.XmlTextReaderImpl.Throw(Exception e) +87 System.Xml.XmlTextReaderImpl.Throw(String res, String arg) +127 System.Xml.XmlTextReaderImpl.ThrowUnclosedElements() +284 System.Xml.XmlTextReaderImpl.ParseElementContent() +606 System.Xml.XmlTextReaderImpl.Read() +26 System.Xml.XmlTextReader.Read() +12 System.Xml.XmlReader.ReadString() +96 System.Xml.XmlTextReader.ReadString() +19 System.Xml.XmlReader.ReadElementString() +75 Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderProfileBag.Read2_ProfileBag(Boolean isNullable, Boolean checkType) +391 Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderProfileBag.Read3_ProfileBag() +76 [InvalidOperationException: There is an error in XML document (37, 198).] System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) +637 System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) +32 System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader) +160 Mar4Provider.MArcProfileProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection collection) +1393 MArc.Web.LoaderModule.LoadProfile(String userName, HttpApplication app) +412 MArc.Web.LoaderModule.context_AuthenticateRequest(Object sender, EventArgs e) +288 System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

Version Information: Microsoft .NET Framework Version:2.0.50727.832; ASP.NET Version:2.0.50727.832
Post #: 1
RE: Error logging in - 7.Jul.2008 4:09:08 PM   
tom504

 

Posts: 2
Joined: 3.Jul.2008
Status: offline
Bump, any GFI tech's that can help me out?

quote:

ORIGINAL: tom504

haven't looked at this install in awhile, but they called because they could not get in.  This is the error you get when you try and login:

Unexpected end of file has occurred. The following elements are not closed: xmlString, ProfileBag. Line 37, position 198. body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;} p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px} b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px} H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red } H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon } pre {font-family:"Lucida Console";font-size: .9em} .marker {font-weight: bold; color: black;text-decoration: none;} .version {color: gray;} .error {margin-bottom: 10px;} .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; } Server Error in '/email' Application.
Unexpected end of file has occurred. The following elements are not closed: xmlString, ProfileBag. Line 37, position 198. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Xml.XmlException: Unexpected end of file has occurred. The following elements are not closed: xmlString, ProfileBag. Line 37, position 198.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:

[XmlException: Unexpected end of file has occurred. The following elements are not closed: xmlString, ProfileBag. Line 37, position 198.] System.Xml.XmlTextReaderImpl.Throw(Exception e) +87 System.Xml.XmlTextReaderImpl.Throw(String res, String arg) +127 System.Xml.XmlTextReaderImpl.ThrowUnclosedElements() +284 System.Xml.XmlTextReaderImpl.ParseElementContent() +606 System.Xml.XmlTextReaderImpl.Read() +26 System.Xml.XmlTextReader.Read() +12 System.Xml.XmlReader.ReadString() +96 System.Xml.XmlTextReader.ReadString() +19 System.Xml.XmlReader.ReadElementString() +75 Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderProfileBag.Read2_ProfileBag(Boolean isNullable, Boolean checkType) +391 Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderProfileBag.Read3_ProfileBag() +76 [InvalidOperationException: There is an error in XML document (37, 198).] System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) +637 System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) +32 System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader) +160 Mar4Provider.MArcProfileProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection collection) +1393 MArc.Web.LoaderModule.LoadProfile(String userName, HttpApplication app) +412 MArc.Web.LoaderModule.context_AuthenticateRequest(Object sender, EventArgs e) +288 System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

Version Information: Microsoft .NET Framework Version:2.0.50727.832; ASP.NET Version:2.0.50727.832


(in reply to tom504)
Post #: 2
RE: Error logging in - 15.Jul.2008 11:29:35 AM   
John Letourneau

 

Posts: 923
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
tom504,

Please stop the GFI MailArchiver services and the IIS service and go to ..\Program Files\GFI\MailArchiver\ASPNET\profiles and move the profile for the user you are attempting to log in as out of this location.  After the profile is gone from this folder start up the GFI MailArchiver services and IIS service and attempt to log in again.  Let me know how this goes.

_____________________________

Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com

(in reply to tom504)
Post #: 3
RE: Error logging in - 25.Sep.2008 1:43:24 PM   
l0gic

 

Posts: 1
Joined: 7.Aug.2008
Status: offline
We had a similar error and we found that simply deleting or moving the profile solved the problem, no restart of services was necessary.

(in reply to John Letourneau)
Post #: 4
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