Error creating reports

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Error creating reports - 25.Jun.2009 7:12:43 PM

RAK153

Posts: 20
Joined: 15.Jun.2009
Status: offline

Hello

I am using NSM7 Reporter. When I try to generate a report as an HTML file I get the following error:

The reporter wizard failed to create the report output file.
Reasons for this failure include inaccessible location, lack of permissions and malformed XSL file.

.XML and .CSV files are fine so it's not a problem with permissions or save location. I'm not sure what 'malformed XSL file' is refering to.

Any ideas would be helpful as I have to generate a report by Monday. Thanks

Ben

Post #: 1

RE: Error creating reports - 26.Jun.2009 1:41:51 AM

2dS

Posts: 20
Joined: 30.Apr.2009
Status: offline

Could you please get in contact with GFI Support for this issue?

(in reply to RAK153)

Post #: 2

RE: Error creating reports - 26.Jun.2009 8:26:01 AM

DrewE

Posts: 1032
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

To expand upon the last post, this is a known issue with a patch available: http://kbase.gfi.com/showarticle.asp?id=KBID003519

Before applying the patch, please ensure you are using the latest build: 20090218

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to 2dS)

Post #: 3

RE: Error creating reports - 28.Jun.2009 11:12:26 PM

RAK153

Posts: 20
Joined: 15.Jun.2009
Status: offline

Thank guys. I've applied the patch and HTML reporting is now working. I notice that the images from the HTML page are missing but this isn't a big issue. Thanks again.

(in reply to DrewE)

Post #: 4