Email alerting
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Email alerting - 4.Jun.2008 12:23:03 PM
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anasser
Posts: 6
Joined: 29.May2008
Status: offline
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Can anyone confirm that they have had the email alerting working. I have treble checked the settings, all test messages work, but no luck when I actual try it out
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RE: Email alerting - 12.Jun.2008 2:38:06 AM
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imatone
Posts: 102
Joined: 6.Aug.2007
Status: offline
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I'm also having problems w/ Email Alerts, Windows Popups is working tho.
My colleague was able to get them to work but I've been pulling my hair out for this one! Like U said, test messages work fine.
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RE: Email alerting - 12.Jun.2008 12:08:50 PM
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DrewE
Posts: 436
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
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One common reason for this is that the users setup to be alerted have email address / domains that our OUTSIDE of your local network. Your email server may feel like these messages are an attack to test your server for its relay settings, and refuse to send out the messages. Try this simple test: Ensure that all users that are to receive alerts have an e-mail address within the domain.
_____________________________
Drew Easley - Technical Support Representative
GFI Software - www.gfi.com
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RE: Email alerting - 12.Jun.2008 12:27:24 PM
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imatone
Posts: 102
Joined: 6.Aug.2007
Status: offline
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I didn't have any problem w/ EventsManager and NSM and am using an outside smtp gateway to relay mails.
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RE: Email alerting - 12.Jun.2008 12:29:42 PM
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DrewE
Posts: 436
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
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Many times this is allowed, only if you are authenticating to your smtp server.
_____________________________
Drew Easley - Technical Support Representative
GFI Software - www.gfi.com
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RE: Email alerting - 12.Jun.2008 12:52:07 PM
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imatone
Posts: 102
Joined: 6.Aug.2007
Status: offline
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Let's forget email alert for a while & pls allow me to disgress to Protection Policies. Pls confirm ESEC v4 20080215 have no issues w/ Protection Policies --> Security using Domain\Group object.
For example: test.local\Administrators does not have any effect whatsoever. I had to add the user object administrator in the policy in order to allow full acces.
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RE: Email alerting - 12.Jun.2008 1:32:38 PM
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DrewE
Posts: 436
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
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Please open a new thread on our forums for the topic of protection policies.
_____________________________
Drew Easley - Technical Support Representative
GFI Software - www.gfi.com
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