Email Headers and Body Not Matching
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Email Headers and Body Not Matching - 4.Aug.2008 3:42:11 PM
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bigwheat
Posts: 3
Joined: 4.Aug.2008
Status: offline
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When I perform a simple search in Mail Archiver 5, the results list appears correctly. However, when I click on an email, the email that is shown does not match the email that I clicked on. If I perform the same search in advanced search, I get the same list, and when I click on an email it is correct. So just the simple search is returning bad information. If both were not working I would have thought my indexes were hosed and reindexed. However, since advanced works and simple does not I'm confused... Any ideas?
Thanks
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RE: Email Headers and Body Not Matching - 4.Aug.2008 7:04:08 PM
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John Letourneau
Posts: 1124
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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bigwheat,
It sounds like your indexes may be pointed to the wrong binary files. I would recommend reindexing the database in question.
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: Email Headers and Body Not Matching - 11.Aug.2008 9:08:44 AM
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bigwheat
Posts: 3
Joined: 4.Aug.2008
Status: offline
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I reindexed the database by clicking on:
Configuration -> Search Index Management -> Rebuild Index.
The status for the database changed to Rebuilding. It is now complete, and the status is Online. The problem still exists however. Any other ideas?
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RE: Email Headers and Body Not Matching - 12.Aug.2008 4:08:04 PM
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bigwheat
Posts: 3
Joined: 4.Aug.2008
Status: offline
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No other suggestions?
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