Can't prevent users from burning cd / dvd
|
Logged in as: Guest
|
|
Users viewing this topic:
none
|
|
Login  | |
|
Can't prevent users from burning cd / dvd - 25.Apr.2008 10:47:53 AM
|
|
|
Stéphane
Posts: 5
Joined: 25.Apr.2008
Status: offline
|
Hello,
Well it's all in the thread title, I just can't do it despite all my button pushing, policy tweaking and agent deploying.
I installed EndpointSecurity on 2 different servers and for some reason, I just can't seam to block CD / DVD writings.
I can block have floppy units read ony. Same for media storage but no matter what I do, users can still burn and erase cds.
I guess there must be a way to achieve this behaviour and if somebody knows it, than please help me.
I hope somebody can offer some support here because I've spent the last two days on this very issue and this is driving me crazy.
Thanks in advance,
- Stéphane
|
|
|
|
|
RE: Can't prevent users from burning cd / dvd - 26.Apr.2008 4:53:05 PM
|
|
|
Stéphane
Posts: 5
Joined: 25.Apr.2008
Status: offline
|
Hi again,
I didn't quite expect much feedback this weekend but I would still like to hear about whoever has got this working.
I'd be surprised I am the only one here needing to prevent users from burning cds and obviously, this feature must work since I can't find any topic dealing with this sort of problem on here.
So yes, if somebody here could achieve this, well then please, tell me about it. Thanks.
|
|
|
|
|
RE: Can't prevent users from burning cd / dvd - 28.Apr.2008 12:00:35 PM
|
|
|
imatone
Posts: 48
Joined: 6.Aug.2007
Status: offline
|
I got this working w/ the latest build of EPS v4. Forgot the build# but it should be the latest that I downloaded from GFi. Were U able to deploy the agent onto the client? w or w/o any error?
After deployment, what does the status show?
A little background abt my test lab:
Server is running W2K3R2 SP2
Server is a member server of a domain
Client is running WinXP Pro SP2 but logged in using a local account. Not AD user object! Using the local account crendentials allowed me to deploy the agent successfully & locked down CD/DVD.
|
|
|
|
|
RE: Can't prevent users from burning cd / dvd - 29.Apr.2008 5:49:57 AM
|
|
|
Stéphane
Posts: 5
Joined: 25.Apr.2008
Status: offline
|
Thank you very much but this is not helping me much since I was able to successfully deploy agents on all machines but for some reason, agents consistently fail to lock DVD units.
Actually, I can deny read access to these units but I can't seem to deny full access to them. The Log browsers says Full Access Denied which sounds great but surprisingly, users can still burn cdroms.
This looks like a bug to me so I would like to read about the support team. Thank you.
|
|
|
|
|
RE: Can't prevent users from burning cd / dvd - 5.May2008 9:40:36 AM
|
|
|
Stéphane
Posts: 5
Joined: 25.Apr.2008
Status: offline
|
Just so team support leads know, I still can't get this working and I would still appreciate some help here. Thanks.
|
|
|
|
|
RE: Can't prevent users from burning cd / dvd - 6.May2008 10:30:53 AM
|
|
|
LeoSanchez
Posts: 13
Joined: 28.Apr.2008
Status: offline
|
Hello Stephane,
In this scenario it might be best if you submitted a support request on our online form here - http://support.gfi.com/supportrequestform.asp so that we can further examine this issue.
_____________________________
Regards,
Leo - Technical Support Team Lead
GFI Software - www.gfi.com
|
|
|
|
|
RE: Can't prevent users from burning cd / dvd - 7.May2008 4:33:02 AM
|
|
|
Stéphane
Posts: 5
Joined: 25.Apr.2008
Status: offline
|
Actually, I've been trying to achieve this forever but it seems to me it's impossible.
http://support.gfi.com/supportrequestform.asp requires that you have a Cutomer ID. I go "sure let's do it" and push the button below : Note: Purchased products must be registered to be entitled to support.
http://www.gfi.com/pages/regfrm.htm has a big red link that says "Follow this link to create GFI user account and register your product" which is exactly what I'm trying to do. So I push it.
https://customers.gfi.com/login.aspx gives existing customers opportunity to log in but I don't have login info yet so I push the red button saying "New customers order here". I don't want to order online since I already own the product but there is no suitable option there.
https://customers.gfi.com/cart/default.aspx lets me fill a long form then I get asked which GFI product I am to purchase. So I quit.
Either I miss a link somewhere or there is no way to register once product on your site. Please let me know how I can register my product so that I have access to the bug report page.
Thank you.
- Stéphane Schmit
< Message edited by Stéphane -- 7.May2008 4:48:19 AM >
|
|
|
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
 Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts |
|
|
Printable Version
