Blocking malware

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Blocking malware - 17.Sep.2009 12:15:40 PM

semyers

Posts: 4
Joined: 15.Jul.2008
Status: offline

Hi I was wondering if GFI was working on a better way to block malware/trojans and bot nets? For example if one goes to http://malwaresucks.org it is not blocked by Webmonitor but my anti malware solution cathes it. I have seen this many times with the Personal Antirus 2010 hijacker.
Thanks
Steven Myers

Post #: 1

RE: Blocking malware - 17.Sep.2009 1:51:39 PM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

Do you know which AntiVirus engines you currently have enabled / licensed within GFI WebMonitor?

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to semyers)

Post #: 2

RE: Blocking malware - 17.Sep.2009 2:24:49 PM

semyers

Posts: 4
Joined: 15.Jul.2008
Status: offline

We have all three enabled and licensed. It seems to be bypassing the virus scanner somehow.

(in reply to DrewE)

Post #: 3

RE: Blocking malware - 17.Sep.2009 3:03:27 PM

semyers

Posts: 4
Joined: 15.Jul.2008
Status: offline

HTML is not set to be scanned (default). Should I make a change there?

(in reply to semyers)

Post #: 4

RE: Blocking malware - 17.Sep.2009 4:06:10 PM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

Yes, try scanning HTML (but make sure you DISABLE the Download Status Notification window for this file type)

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to semyers)

Post #: 5

RE: Blocking malware - 18.Sep.2009 9:24:19 AM

semyers

Posts: 4
Joined: 15.Jul.2008
Status: offline

Tryed HTML and also tried adding a filter for HTM but Trojan still coming through.

(in reply to DrewE)

Post #: 6

RE: Blocking malware - 18.Sep.2009 12:12:09 PM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

Can you open a support request with us online at http://support.gfi.com/Support/support.aspx?lcode=en so we can best assist you?

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to semyers)

Post #: 7