Bit Defender Failing Updates

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CarlBuckfast

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Bit Defender Failing Updates Wednesday, October 18, 2017 9:56 AM (permalink)
Bit defender is failing updates, as of 08:16 18/10/2017 No updates currently in progress (last update failed), Noticed this because emails started to get FAILED (VSE) errors.
 
Perhaps this is related to the issues with update 21 ?
 
Anyone else having issues ?
   
 
#1
    StevenM01

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    Re:Bit Defender Failing Updates Wednesday, October 18, 2017 10:04 AM (permalink)
    Hello,
    I have the same issue since this morning (around 09h38 GMT time = 07u38 UTC I suppose).
    After disabling "Bitdefender" engine the mails are processed again.
    I have GFI MailEssentials 20.3 (build 20170321) on SMTP-gateway.
     
    Best regards,
    Steven Moerman
     
    #2
      bemodern

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      Re:Bit Defender Failing Updates Wednesday, October 18, 2017 10:08 AM (permalink)
      I can confirm this is an Issue.
      I've done a manual replacement of the files as per the link using definitions from 6:51 this morning.
      https://www.gfi.com/suppo...itdefender-definitions
       
      But it still brakes the VSE, so running with Vipre only atm.
       
      Please correct ASAP.
       
       
      #3
        flyok

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        Re:Bit Defender Failing Updates Wednesday, October 18, 2017 10:16 AM (permalink)
        We have the same issue on 2 from our 3 gateway servers!
         
        #4
          wstahn

          • Total Posts : 180
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          Re:Bit Defender Failing Updates Wednesday, October 18, 2017 10:40 AM (permalink)
          Same here...
           
          #5
            tommat

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            Re:Bit Defender Failing Updates Wednesday, October 18, 2017 10:43 AM (permalink)
            Yeap, I have to disable BitDefender as well. Waiting for update...
             
            #6
              bemodern

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              Re:Bit Defender Failing Updates Wednesday, October 18, 2017 10:46 AM (permalink)
              Looks like they have reverted the definitions back to last week.
               
              http://cdnupdate.gfi.com/...2-test/bitdefender/c1/
               
              Trying now.
               
               
              #7
                bemodern

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                Re:Bit Defender Failing Updates Wednesday, October 18, 2017 11:17 AM (permalink)
                Rolling back to the previous definitions works OK,  But remember to disable the bitdefender autoupdate, otherwise it auto-updates to the corrupt new version.
                 
                Back and running using definitions from 9/10.
                 
                 
                #8
                  CarlBuckfast

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                  Re:Bit Defender Failing Updates Wednesday, October 18, 2017 11:19 AM (permalink)
                  Just Tried the update again, forced update..
                  GFI MailEssentials - Failed to update local BitDefender Anti-Virus engine files. 18/10/2017 11:14:17

                   
                   
                   
                   
                   
                  #9
                    Jelle

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                    Re:Bit Defender Failing Updates Wednesday, October 18, 2017 4:09 PM (permalink)
                    Same issue
                    GFI MailEssentials for Exchange/SMTP 21 (20171003) on Exchange 2010
                    GFI MailArchiver 2012 (20120928) with FireBird
                    GFI EventsManager 2013 13.1.0 (20130606)
                     
                    #10
                      joergriether

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                      Re:Bit Defender Failing Updates Wednesday, October 18, 2017 4:12 PM (permalink)
                      I escalated it to gfi management. It is fixed now.
                       
                      #11
                        Jelle

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                        Re:Bit Defender Failing Updates Wednesday, October 18, 2017 4:31 PM (permalink)
                        joergriether


                        I escalated it to gfi management. It is fixed now.

                         
                        Yes, I can confirm. Activated Bitdefender after updated and it works.
                        GFI MailEssentials for Exchange/SMTP 21 (20171003) on Exchange 2010
                        GFI MailArchiver 2012 (20120928) with FireBird
                        GFI EventsManager 2013 13.1.0 (20130606)
                         
                        #12
                          Danm

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                          Re:Bit Defender Failing Updates Wednesday, October 18, 2017 4:45 PM (permalink)
                          Mine is still failing as of 11:34 AM EST.  Perhaps the fix has not propagated down thru all their servers yet? 
                           
                          #13
                            CarlBuckfast

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                            Re:Bit Defender Failing Updates Thursday, October 19, 2017 8:56 AM (permalink)
                            Well Just tried again to update 08:45 GMT FAILED again even tried the following resolutions from GFI..
                            https://www.gfi.com/support/products/gfi-mailessentials/How-to-manually-update-Bitdefender-definitions?
                            Glad to see GFI are on the case !

                             
                             
                             
                            #14
                              CarlBuckfast

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                              Re:Bit Defender Failing Updates Thursday, October 19, 2017 10:09 AM (permalink)
                              Just tried Solution 2 from my last post, this looked like it worked as GFI essentials confirmed "No updates currently in progress (last update succeeded) Started Bit Defender again and straight away FAILED (VSE) again !! Stopped the service, mail being scanned ok,
                              SO IT IS NOT FIXED
                                   
                               
                              #15
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                                Change Page: 12 > | Showing page 1 of 2, messages 1 to 15 of 19

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