BackupExec stoppped after GFI mail Archive Installation
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BackupExec stoppped after GFI mail Archive Installation - 1.Jul.2009 7:12:52 PM
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gobi4all
Posts: 7
Status: offline
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Hello,
I need some assistance.
my scenario:
i have backupExec 12.5 on windows server 2008-exchange 2007.
backups were going fine.
we decided to use GFI Mail archive - after configuration , it works good. but our backupexec jobs were failing
some of the errors are:
Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed
and
Your recovery point location of E:\System Recovery Image\ is running out of space. Please run the Cleanup Recovery Points task to free up some space.
According to Symantec those errors appear for somehing that is not related to GFI, but after i checked with Symantec they said that my system is correctly configured and had no issues.
i have finally came across this page http://kbase.gfi.com/showarticle.asp?id=KBID003184
where i says that backupexec is not supported by GFI MAil Archive.
my questions are:
Is this why my backup failing?
Does GFI mail Archive clear exchange Logs?
Do i rely on GFI Mail Archiving and selec to enable cirrcular logging on exchange 2007?
please help
and thank you in advance
_____________________________
E.H
GOBI IT SOLUTIONS
ww.gobiit.com
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RE: BackupExec stoppped after GFI mail Archive Installa... - 2.Jul.2009 5:16:51 AM
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Encode
Posts: 107
Joined: 29.Jul.2008
Status: offline
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Are you using the advanced open agent in Backup Exec?
It could be the extra disk activity that MaiArchiver is doing preventing backup exec from doing a snapshot.
You could try and configure backup exec to shutdown mailarchiver services before the backup job then start them backup once the job has finished, and have a windows scheduled task to start archiver back up ready for when people need to start using it in case backup exec doesn't start it back up again in time for some reason.
_____________________________
GFI Mail Archiver 6 Customer.
Running V6.1 (20090526) on Firebird.
Patches installed:
MARC61_PATCH_20090528_01
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RE: BackupExec stoppped after GFI mail Archive Installa... - 2.Jul.2009 5:29:18 PM
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latrobeit
Posts: 21
Joined: 4.Mar.2009
Status: offline
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I use this script called start_archive.cmd
call copy index.mht C:\Progra~1\GFI\MailArchiver61\ASPNET /y
sc \\ARCHIVE stop MAR6MAIS
sc \\ARCHIVE stop MAR6Search
sc \\ARCHIVE stop MAR6Store
sc \\ARCHIVE stop MAR6Core
sc \\ARCHIVE stop MAR6Core2
sc \\ARCHIVE stop MAR6VSS
sc \\ARCHIVE stop PSTExporterMasterService
the index.mht is a web page saying offline for backup
this script to trun back on called stop_archive.cmd
sc \\ARCHIVE start MAR6Core
sc \\ARCHIVE start MAR6Core2
sc \\ARCHIVE start MAR6Store
sc \\ARCHIVE start MAR6Search
sc \\ARCHIVE start MAR6MAIS
sc \\ARCHIVE start MAR6VSS
sc \\ARCHIVE start PSTExporterMasterService
call del C:\Progra~1\GFI\MailArchiver61\ASPNET\index.mht
Pre-command: = c:\scripts\Stop_archive.cmd
Post-command = c:\scripts\start_archive.cmd
tick Run post-command even if job fails
Run these command: On each server backed up
also note I had to add index.mht to the top of the default list in IIS
Hope it helps
Clive
< Message edited by latrobeit -- 2.Jul.2009 5:32:53 PM >
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RE: BackupExec stoppped after GFI mail Archive Installa... - 2.Jul.2009 9:57:49 PM
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gobi4all
Posts: 7
Status: offline
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Thank you Encode and Laterobeit
Latrobeit, i have tried your suggestion, but i have IIS 7, i have setup index.mht on top of the list,
i have created scripts as follows
1-Stop_GFI.CMD
call copy index.mht C:\Progra~1\GFI\MailArchiver61\ASPNET /y
sc \\ARCHIVE stop MAR6MAIS
sc \\ARCHIVE stop MAR6Search
sc \\ARCHIVE stop MAR6Store
sc \\ARCHIVE stop MAR6Core
sc \\ARCHIVE stop MAR6Core2
sc \\ARCHIVE stop MAR6VSS
sc \\ARCHIVE stop PSTExporterMasterService
2-Start_GFI.CMD
sc \\ARCHIVE start MAR6Core
sc \\ARCHIVE start MAR6Core2
sc \\ARCHIVE start MAR6Store
sc \\ARCHIVE start MAR6Search
sc \\ARCHIVE start MAR6MAIS
sc \\ARCHIVE start MAR6VSS
sc \\ARCHIVE start PSTExporterMasterService
call del C:\Progra~1\GFI\MailArchiver61\ASPNET\index.mht
but when i run the scripts i receive
the system cannot find the file specified -- that's for line [call copy index.mht C:\Progra~1\GFI\MailArchiver61\ASPNET /y
]
and
The RPC server is unavilable for the service stop lines.
let me know what you think
and thank you again guys
_____________________________
E.H
GOBI IT SOLUTIONS
ww.gobiit.com
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RE: BackupExec stoppped after GFI mail Archive Installa... - 3.Jul.2009 11:07:03 AM
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gobi4all
Posts: 7
Status: offline
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Hey Guys
i tried your suggestions, but no luck, i even stopped the GFI services manually , but still.
i am not sure if this article about GFI mail archiver supported third party backups is final http://kbase.gfi.com/showarticle.asp?id=KBID003184
and if there is a way around it.
i still receive the same error : Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed
any suggestions??
my environment is:
windows 2008
Exchange 2007
GFI Mailessential
GFI Mail Archiver
BAckupExec 12.5
_____________________________
E.H
GOBI IT SOLUTIONS
ww.gobiit.com
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RE: BackupExec stoppped after GFI mail Archive Installa... - 5.Jul.2009 5:57:40 PM
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latrobeit
Posts: 21
Joined: 4.Mar.2009
Status: offline
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Hi, I think if you have stopped the services for mailarchiver, then the problem must lie with backupexec.
the article says that there is no agent or vss that work with backupexec. When the gfi services are stopped all the files backuped as standard files.
Have you "run the Cleanup Recovery Points task to free up some space." as per your orignal post.
until I added the scripts I was getting server too busy to create snapshot.
quote:
ORIGINAL: gobi4all
Hey Guys
i tried your suggestions, but no luck, i even stopped the GFI services manually , but still.
i am not sure if this article about GFI mail archiver supported third party backups is final http://kbase.gfi.com/showarticle.asp?id=KBID003184
and if there is a way around it.
i still receive the same error : Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed
any suggestions??
my environment is:
windows 2008
Exchange 2007
GFI Mailessential
GFI Mail Archiver
BAckupExec 12.5
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RE: BackupExec stoppped after GFI mail Archive Installa... - 8.Jul.2009 12:33:34 PM
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gobi4all
Posts: 7
Status: offline
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I did run the Clean up Recovery POints Task.
now the only message i receive is "resources specified for snapshot do not have any valid data on them"
still no luck
_____________________________
E.H
GOBI IT SOLUTIONS
ww.gobiit.com
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RE: BackupExec stoppped after GFI mail Archive Installa... - 8.Jul.2009 5:47:47 PM
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latrobeit
Posts: 21
Joined: 4.Mar.2009
Status: offline
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I know this might sound silly, but have you tried to redo the backup job as a new backup?
I have found that the gui list does not allways match the text list in backup exec jobs.
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RE: BackupExec stoppped after GFI mail Archive Installa... - 9.Jul.2009 2:09:09 AM
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Encode
Posts: 107
Joined: 29.Jul.2008
Status: offline
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There are some posts on the Symantec forum (http://www.symantec.com/connect/backup-and-archiving/forums/backup-exec) relating to that message.
It could be either a configuration with exchange or it could be the machine being backed up is under heavy load at the time of backup.
_____________________________
GFI Mail Archiver 6 Customer.
Running V6.1 (20090526) on Firebird.
Patches installed:
MARC61_PATCH_20090528_01
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RE: BackupExec stoppped after GFI mail Archive Installa... - 