Avaya CM 6.3 FoIP(H.323) to Faxmaker v18.2

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rsaar20

  • Total Posts : 2
  • Joined: 5/25/2017
  • Status: offline
Avaya CM 6.3 FoIP(H.323) to Faxmaker v18.2 Thursday, May 25, 2017 12:07 PM (permalink)
Hello
I want to setup a direct trunk Avaya Communication manager 6.3(load 141) to faxmaker v18.2. The Faxmaker board Brooktrout TR1034+E8H-E1-1N-R(The brooktrout tool recognized as TR1034+E8V8FH-E1-1N ) is in the same lan as CM and the board answers to ping. In the CM the signaling status is :in-service but the trunk status is out-of-service-NE
 
Can someone help me to setup the trunk?
 
#1
    stephen.white@GFI.com

    • Total Posts : 22
    • Joined: 1/14/2016
    • Status: offline
    Re:Avaya CM 6.3 FoIP(H.323) to Faxmaker v18.2 Thursday, May 25, 2017 8:32 PM (permalink)
    Hello,
    We would not actually be able to assist with the SIP trunk.  We will be able to help with the troubleshooting of the communication between the card and CM.  I do see you have a support case with us already.  Hopefully the configuration guide will assist you with what you need.  
    Thank you.
    Regards,
    Stephen White 
    - GFI Software - www.gfi.com 
     
    #2
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