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Auto Whitelist Problem

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Auto Whitelist Problem - 2.Sep.2008 6:23:40 PM   
trythiscow

 

Posts: 20
Status: offline 		Over the last few weeks I have been troubleshooting a recurrence of SPAM.  I have traced this problem back to the Auto-White list feature.  The auto white list feature was whitelisting Out of Office replies.  I found numerous entries in the Auto White list that were SPAM addresses.

Further investigation lead me to this knowledge base article
http://kbase.gfi.com/showarticle.asp?id=KBID002196




GFI MailEssentials adding the recipient of ‘Out of Office’ replies to the Autowhitelist



Solution:
If users are using differnet text in their out of office replies (for example, the Out of Office replies are sent in multiple languages), it is recommended to upgrade to GFI MailEssentials 12 build 20080623 or later.
GFI  MailEssentials version 12 build 20080616 and newer versions
  1. Open Regedit. 
  2. Browse to  [HKEY_LOCAL_MACHINE\SOFTWARE\GFI\MEX\Config]  -  (X represents the version number) 
  3. Edit the value called ‘awx_outofoffice’. The data of this value should contain the series text that will be included in the subject of all Out of Office replies. To specify multiple strings, as in the case of out of office replies in multiple languages, use the following format (including quotes):
    “string1”,”string2”,”string3”…
  4. Close Regedit. 
  5. Restart the Microsoft Internet Information Services (IIS) Admin and GFI MailEssentials services.




I am using the latest build; ME 12 20080623

There is one descrepancy with this KB: The Registry location on my 64 bit server is [HKEY_lOCAL_MACHINE\Software\WOW6432Node\GFI\ME12\Config]

The registy key, "awx_outofoffice" was present and had the data [  Out of Office Autoreply: ] with no quotes.

I have fixed my problem by modifying the string to read [  "Out of Office:"  ] with quotes.  I tried it without the quotes.  Quotes are required for single string.

I just wanted to bring this to GFI's attention as there are some things that need to be corrected:
  1. The default install does not include the quotes in the registry but they are required.
  2. The Knowledge base article is not clear that quotes are required for single entries.  It is very clear on multiple strings.
Post #: 1
RE: Auto Whitelist Problem - 2.Sep.2008 7:00:54 PM   
RSP

 

Posts: 453
Joined: 31.Oct.2006
From: UK
Status: offline
quote:

WOW6432Node


32-bit applications always use this and I keep forgetting too

I have not noticed this whitelist behaviour in ME yet; thanks for the heads-up.

(in reply to trythiscow)
Post #: 2
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