Archiver 5 SQL issues
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Archiver 5 SQL issues - 21.Apr.2008 1:46:18 PM
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ccastoro
Posts: 3
Joined: 21.Apr.2008
Status: offline
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If i browse converstations i see the following error over and over..
quote:
GFI MailArchiver failed to transfer archived emails from its cache to a backend database.
The following error message was reported:
Additional info: An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: TCP Provider, error: 0 - No connection could be made because the target machine actively refused it.)
Regards,
GFI MailArchiver
I have of course checked the database for remote connections and they are allowed..
anyone have any ideas?
thanks
_____________________________
Chris Castoro
Systems Engineer
Liss Consulting Corp
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RE: Archiver 5 SQL issues - 21.Apr.2008 2:04:09 PM
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unsichtbar
Posts: 37
Status: offline
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firewall? AV? Is SQL loaded on the MailArchiver machine?
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RE: Archiver 5 SQL issues - 21.Apr.2008 2:08:46 PM
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ccastoro
Posts: 3
Joined: 21.Apr.2008
Status: offline
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Hardware firewall (cisco Pix)
AV = Trend Micro Client Server Messaging Security ( client loaded on this machine).
SQL srv 2005 Located on GFI machine
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RE: Archiver 5 SQL issues - 22.Apr.2008 7:38:51 AM
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JanZoet
Posts: 576
Joined: 20.Feb.2008
Status: offline
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Hello ccastoro,
May I ask you to have a look at http://kbase.gfi.com/showarticle.asp?id=KBID002920?
Kind regards,
_____________________________
Jan Zoet
Technical Support - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: Archiver 5 SQL issues - 22.Apr.2008 9:10:55 AM
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ccastoro
Posts: 3
Joined: 21.Apr.2008
Status: offline
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JanZoet, thanks but already checked that, tcpip protocol in sql is enabled.
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