100%+ Success Rate?
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100%+ Success Rate? - 2.Apr.2008 4:29:55 PM
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johnk
Posts: 8
Joined: 11.Jul.2007
Status: offline
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Running GFI NSM 7, I generate an uptime summary report on a monthly basis for management, and I'm getting some odd results this month. I can't help but feel I'm overlooking something obvious, but I've reviewed the report repeatedly and even tried generating it again. I thought that others might benefit from this discussion, but I'll be glad to submit a support request if necessary.
Over half of my monitoring checks are reporting anywhere from 100.06% to 100.13% "Up" time, and 2 minutes of "Not Monitored" time. All other columns on the report are 0.00%.
Any ideas? Can I provide any further detail?
_____________________________
-JohnK
Systems Engineer
Southwest Region Traffic Operations Center
Virginia Department of Transportation
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RE: 100%+ Success Rate? - 3.Apr.2008 8:57:49 AM
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joestern
Posts: 273
Joined: 18.Sep.2003
From: Philadelphia, PA
Status: offline
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Ideas:
1) NSM7 lets you borrow against the future. You were 100% up last month, and you will also be up in the future at least 0.13%. This is similar to the way my employer lets me use future vacation time that I will earn later in the year.
2) Daylight savings changes threw off the measurement. An extra hour might be worth 0.13% of your monthly time.
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RE: 100%+ Success Rate? - 2.Apr.2009 2:08:24 PM
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johnk
Posts: 8
Joined: 11.Jul.2007
Status: offline
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Looks like it was #2. Same problem, same time this year. I guess NSM doesn't account/adjust for DST.
_____________________________
-JohnK
Systems Engineer
Southwest Region Traffic Operations Center
Virginia Department of Transportation
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RE: 100%+ Success Rate? - 3.Apr.2009 9:17:16 AM
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LeoSanchez
Posts: 116
Joined: 28.Apr.2008
Status: offline
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Hello Everyone,
I just wanted to update you and let you know that our developers have identified the issue and are working on a patch for this. Once the patch is made availabe I'll post the patch here.
Thank you for your patience.
_____________________________
Regards,
Leo - Technical Support
GFI Software - www.gfi.com
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RE: 100%+ Success Rate? - 3.Apr.2009 9:40:47 AM
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LeoSanchez
Posts: 116
Joined: 28.Apr.2008
Status: offline
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Hello (again) everyone,
I posted the patch here -
http://ftp.gfisoftware.com/patches/nsm7/20090218/NSM7_PATCH_20090403_01.zip
Simply place the files found in the zip in the root of the Network Server Monitor 7 folder. As always please make sure that you backup your existing copies before apply the new files.
Please let us know if encounter any problems.
< Message edited by LeoSanchez -- 8.Apr.2009 9:31:51 AM >
_____________________________
Regards,
Leo - Technical Support
GFI Software - www.gfi.com
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