"No mailboxes found to synchronize."
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"No mailboxes found to synchronize." - 5.Sep.2008 2:37:11 PM
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cfilanowski
Posts: 6
Joined: 10.Dec.2007
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I get this login when i try to synch the exchange mailboxes
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RE: "No mailboxes found to synchronize." - 6.Sep.2008 1:46:58 AM
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ianb
Posts: 100
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Hi
try using a machine name (hostname of exchange server) in the "Mail Servers to Archive" Wizard instead of an IP Address.
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: "No mailboxes found to synchronize." - 8.Sep.2008 8:26:48 AM
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cfilanowski
Posts: 6
Joined: 10.Dec.2007
Status: offline
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I am already using the Hostname of the mailserver in the mailServers to archive.
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RE: "No mailboxes found to synchronize." - 8.Sep.2008 3:57:55 PM
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Michael Alexieff
Posts: 80
Joined: 8.Sep.2008
Status: offline
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Hello,
What server do you have GFI MailArchiver installed on?
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RE: "No mailboxes found to synchronize." - 8.Sep.2008 4:09:26 PM
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cfilanowski
Posts: 6
Joined: 10.Dec.2007
Status: offline
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It is on a it's own server - Windows Server 2003 R2 Enterprise x32
2 Exchange 2007 Enterprise servers
Server 1. Client Access Server
Server 2. Hub, Transport, Mailbox
Both Exchange servers are running Windows 2008 x64 Enterprise and Exchange SP1
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RE: "No mailboxes found to synchronize." - 9.Sep.2008 3:00:30 AM
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ianb
Posts: 100
Status: offline
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can you enable debug logging, run the test and send me a copy of the debuglogs please?
thanks
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: "No mailboxes found to synchronize." - 9.Sep.2008 3:01:09 PM
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cfilanowski
Posts: 6
Joined: 10.Dec.2007
Status: offline
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how do i do that?
do you have instructions
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RE: "No mailboxes found to synchronize." - 10.Sep.2008 3:07:39 AM
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ianb
Posts: 100
Status: offline
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instructions can be found here
http://forums.gfi.com/General_Information/m_900727063/tm.htm
once done please send me an email on ian[at]gfi.com
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: "No mailboxes found to synchronize." - 16.Sep.2008 11:40:55 PM
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boags
Posts: 3
Joined: 16.Sep.2008
Status: offline
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Hi,
We are having the exact same error.
Our exchange and GFi setup is the same.
Has a solution been found yet?
Boags.
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RE: "No mailboxes found to synchronize." - 17.Sep.2008 3:28:56 AM
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ianb
Posts: 100
Status: offline
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Hi
unfortunately the current version of MailArchiver 6 does not support User Mailbox Synchronization when used in your current Exchange deployed setup.
In the next GFI MailArchiver release build a workaround will be introduced which will work in your Exchange deployed setup.
regards
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: "No mailboxes found to synchronize." - 18.Sep.2008 2:45:33 AM
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boags
Posts: 3
Joined: 16.Sep.2008
Status: offline
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Hi Ian,
If we installed Imap on the backend Exchange server and pointed Marc to that would it work?
Or if we ran Marc on the Exchange Backend and used ExOLEDB?
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RE: "No mailboxes found to synchronize." - 18.Sep.2008 6:59:09 AM
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ianb
Posts: 100
Status: offline
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Hi
yes if you install MArc on the Exchange Backend and use ExOleDB this problem would not manifest itself.
regards
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: "No mailboxes found to synchronize." - 2.Oct.2008 10:00:32 PM
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boags
Posts: 3
Joined: 16.Sep.2008
Status: offline
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Hi Ian,
You have just released an update SR1 for Mail Archiver it states as below that this error has been fixed, I have applied this update but am still having the same issue, can you advise what I need to do?
Article ID: KBID003414
Query keywords:builds
GFI MailArchiver 6 SR 1 (20080924) has been released and is available for download.
Changes within this release include:
Mailbox Synchronization:
FIXED: Not possible to synchronize folders if the Microsoft Exchange 2007 Client Access Role is configured on a separate machine than the Mailbox Role.
Regards
Billy
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RE: "No mailboxes found to synchronize." - 3.Oct.2008 3:06:14 AM
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ianb
Posts: 100
Status: offline
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You also need to do the below:
- Stop GFI MailArchiver Core Service
- Open \GFI\MailArchiver\Core\Data\product.config
- Add the following key:
<add key="UMPollingSkipExchangeCheck" value="true" />
- Start GFI MailArchiver Core Service
- Perform a User Mailbox Synchronization Test to ensure that Mailboxes are retrieved this time.
_____________________________
Ian Bugeja
Software Developer - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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